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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks do a great job putting up large TVs. I have found that working directly with the store on deliveries and installations works best! The corporate online scheduling in the past was not as responsive or accurate as in person. That’s my two cents worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat installation, knowledgeable technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat installation, knowledgeable technicians with helpful hints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad guy so far!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great, polite, professional. Even wore booties over his shoes to prevent a mess. We had bad weather. The TV was mounted great so far. We haven't really moved into that guest bedroom, but if feels strong & sturdy, turns nice, etc. The only complaint I could have was he left a bit if garbage from the shipping box on the floor but I still give him a 10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup crew that delivered on their promise. I would give them 2 additional stars if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our installation and mounting. Techs were very knowledgeable and knew their stuff!! A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tecnician kept me updated of his arrival and installed my TV and devices to my satisfaction. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team doing the installation was absolutely fantastic. Very professional, efficient and thorough in how they did the installation and offered guidance in how to position the tv based on the mount used and accessing the tv for connecting additional cables later on. Every part of their process was professional and highly impressive. Great experience overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and Wolf were right on time and knew exactly what they were doing and had the tv on the wall in a short amount of time. They both were professional and courteous, and Wolf even programed my remote while Fred was finishing the wall mount. They were the best and I thank them both for making it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismel and Cody handle my electronic with care and were amazing young men. They made sure I understood every aspect of my electronic. They explained every detail of operating am TV. I am 61 and technology is not my friend. They were very kindand oh so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was great. Knowledgeable and pleasant tech. Came in and set up TV and tried to help put on stand we purchased but it did not fit. Showed us how to use remote. Took all packaging and the old TV that did not work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best and worth their weight in pixels. They were very knowledable and answered all my questions. I highly recommend them for any large tv or mount install. Two tv installs and one mount install and finally a disposal--In less than 3 hours ! No price can be put on the peace of mind that these professionals bring. An added feature is their patience and explaining things thoroughly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Roku tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good for most part . Just fo my application they couldn’t use my Roku mount. They used another mount that cost me another $110 which was disappointing but everything is good and I am enjoying my big Roku tv on the wall . Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technitions were very good, They took down my old tv and put up the new one. Made such that all my equipment worked with the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful install&mount experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great experience with the install&mount service. The tech was very professional and nice to help us, not only the install&mount, also taught us how to use/maintain the projectors. I want to recommend to try the Geek Squad service, which I always had great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came out to install it were some of the easiest people to work with. They updated me when they would be at my house, showed up at the time they promised and finished quickly. They set everything up and cleaned up any mess. Very professional and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed very fast! On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They were very professional! Came in put the tvs up I also havs them for when I move to take them down as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience. The tech was timely, very friendly and courteous and well versed in his job. I had a unique mount as I was having it placed on a 45 degree ceiling slant and he had no troubles whatsoever. Very pleased!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 55 inch TV quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all devices. They were quick and did a good job. The TV picture is beautiful and the sound quality is better than my previous TV. Although I had to work with my cable company to program their remote, the agents left me with the Vizio remote in a condition that allowed me to watch TV before calling my cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV spoke to me about the different types of TV mounts and ensured that I had the correct one. He walked me through setting up my TV and connecting it to my Roku and my Playstation. Geek Squad is absolutely the best.

    I would recommend this to a friend