Customer Ratings & Reviews

Joshua was friendly, knowledgeable and efficient. He made sure he explained the entire process of the installation and asked if I had any questions after he finished. He set my system up and it was ready to use when he left. I would love to have him service my requests in the future.

Matt and Christina are some of the best Geek Squad staff anyone could ask for! They mounted a total of 3 TV’s for us, one of them including a sound bar, and did a fantastic, neat, leveled job! They even work fast too! They are so friendly and knowledgeable. I will be requesting them again when we decide to mount another TV.

The first crew was absolutely horrible. They had no tools. They were incompetent. They were rude and left after placing 1 piece of tape on the wall. The second crew was absolutely competent to mount the 83 inch TV, its wall bracket, the soundbar and ceiling mounted speakers. Can't say enough about their efforts. Took all packaging. They even arrived on time. Excellent experience.

Not a big reviewer, but the two gents from Geek Squad were simply awesome. They came on a day when we had an ice storm. They WALKED the TV and sound bar down our 69 foot driveway and proceeded to do an awesome job installing everything and getting it going. Best Buy and Geek Squad with “Total Tech Package “ is the way to go.

Yes, It was professional. They knew exactly how to install. I was Satisfied.

I have been a customer of Best Buy for years. I had Geek Squad install home alliances, entertainment systems, you name it. Rowel and Matt have to be the best Geek Squad that has ever come to install anything. They are very friendly, knowledgeable, and are perfectionists. There aren't enough words to explain how amazing their services were today. They are the type of people that makes you keep wanting to shop at Best Buy.

Installation crew (2) arrived when they stated. Hooked up quickly. Made adjustments as needed and cleaned up. Very fast and efficient!

Alejandro & Desiree came out to install a new TV in my 2nd floor bedroom. Alejandro went above and beyond in assisting me in getting the TV to the 2nd floor. Awesome Job on Both of them and were EXTREMELY professional. Best Buy should be honored in having them.

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

They did a great job! I just moved into my new home and they came out and re mounted both TVs that I had mounted in my old place. They were careful and took their time and made sure it was done correctly. I always go through Best Buy because they always do a great job!!

The two guys were great, friendly, very likable almost like family.. As I told them I'm gonna request that they come out to install my home security as soon as I purchase it from Bestbuy - GREAT EXPERIENCE !

The agents did quick and thorough work setting up my TV on order# 1125027352429.

The agents mounted the tv with lots of knowledge and professionalism...

The Geek Squad arrived at the scheduled time to delver and set up the tv. They did their job correctly, accurately and quickly. They were very neat and provided excellent instructions on how to use the remote to add apps. They agents were polite and friendly. I would absolutely highly recommend Geek Squad service to everyone!

Even though the installer were not real familiar with my old sound system they did manage to get it connected and working. The TV was installed right where I wanted it and everything connected and works and they never even made a mess to cleanup.

I love my new Samsung Frame TV. The guys who installed it were really careful and wanted to be sure I was happy with it.

Mounted a 85 inch TV for me, did a good job, nice and neat no wires showing

The Service techs were very professional and knowledgeable. I asked several technical questions regarding the operation of my television while they were working and the explanations were easy for me to understand and helped me feel more competent in operation of my system. I definitely would choose this Geek Squad for my next purchase from Best Buy.

The techs worked quickly and professionally. They handled the old and new TV with care.

Mounted 77” TV and Bose sound bar over rock fireplace. They did an amazing job making sure it was the right height and centered. Connected to sound bar and ensured it was working properly. Was very patient with my questions and concerns. Wires completely invisible. Cleaned up what little mess they had. Highly recommend.