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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were professional, friendly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up my tv and wall mount so quickly. and it looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in stalled a 40 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and professional along with being courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and personable. Answered all our questions. Efficiently installed our new tv. Upon realizing the original wall bracket didn’t work with our new tv, was able to suggest the appropriate wall bracket, sell and install a new wall bracket without having to schedule an additional installation appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The team was efficient and friendly! I would definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic! They are very professional and knowledgeable. They had my new TV up in no time and answered every question I had with all the patients that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast Installment and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his partner did a great job mounting my TV and making sure everything was set up how I wanted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to mount my TV we're excellent, fast and knowledgeable. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put up my tv & mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome! The called the day before and then when they were 30 minutes away. They removed my old mount put up the new one and then put the tv on the mount! They were quick respectful and I really appreciate what they did for me! Outstanding work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy geek squad team who installed my TV were true professionals. They were personal and provided a great service experience. You can’t go wrong with their service and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv and cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service! Both techs put us at ease when our wall was difficult to work with. They were both so helpful and kind and took time to explain in detail any questions I had. They were incredibly personable and that was extremely important to me. They made my tv look amazing and perfect. So happy about the look, but even more happy about their service. If I could I would repeatedly request just these two techs every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for 65''

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to hold 65'' TV. Quick, Easy install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a false start on first scheduled delivery, nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was very efficient and knowledge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent removed old tv and replace it with a new 50 inch one! Agent was very knowledgeable and in no time had all devices up and running smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were very flexible with timing and worked well around my work schedule. They quickly got the job done and cleaned up very well. This is the 2nd time I’ve used them to mount a TV in my house and both have been great experiences. It’s very well worth the price because then I’m not stuck with a giant TV box that I have to get rid of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient , very professional. On time, and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely professional, courteous, careful, detailed, and did a phenomenal job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Happy Customer "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I purchased my 75 inch Lg smart tv bigger& better quality then ever id use to own a 55in insignia now im much more pleased clarity, sharpness, & quality "please customer "thanks Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. They arrived a little early to our house. They were in and out in just over an hour. They cleaned up after the installation and the work done was perfect! Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job, knowledgeable, clean and professional

    I would recommend this to a friend