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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up my new tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team set up/installed a new 65”OLED LG tv…efficient, professional and courteous. Adjusted all the tv and remote settings and explained all the features. Hauled away the old tv and all the packaging. Well worth having Geek Squad do this project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Team - Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad installation team did an outstanding job of installing our Sony 75 inch TV above the fireplace. We have used the Best Buy Geek Squad TV installation team previously with excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that put the mount on my wall where excellent. They where really professional and didn’t make anything seem awkward! Highly recommend. I’m a basic joe so my comment is actually reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our TV quickly and even arrived early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, informative and got to work right away. Made sure everything was in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, careful, did a fantastic job mounting our large tv. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Setup & Mounting service for 56” to 90” TVs was excellent. The crew was friendly and knowledgeable, making the entire process smooth and stress-free. They arrived on time, handled everything with care, and ensured the TV was securely mounted. They also took the time to answer questions and made sure all the settings were optimized. Highly recommend their service for a hassle-free setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Geek squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well, but the installation was exceptional and quick. The tech's ability to program the TV was mind-blowing. I was mesmerized by his agility and dexterity in entering the data in the remote control. Best clean up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have had Geek Squad install TV's in my new home for a total of 3 TV's. Geek Squad always stays in contact leading up to your appointment time. When installing the tv, they are accurate and take the time to make sure the job is done write. All while cleaning whatever mess they made up and being friendly. I will continue to use Geek Squad for everything installed in my home.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Installation

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent installation but too expensive now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent as I mentioned before but it’s too expensive, so I would not choose to go with Best Buy again in the future even though they’ve done the last three for televisions that I had, I won’t use them again because the price is going up too much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job mounting our TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For context - Our purchase was a new TV, 2 TV mounts, move and mount an existing TV and, mount and install the new TV. In a nutshell, the service, set-up and installation was excellent! Our Geek Squad tech - Brandon, was thorough, pleasant and definitely knew what he was doing. For the price, we received all that could possibly have been expected. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the guys that installed and setup my TV. I could not believe how fast they performed a complete in wall installation of a large 77 inch TV. Including setting it up and explaining everything about my new TV. They were courteous, knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a service for install the Tv on the wall and they did a great Job So professional and clean Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were wonderful. Before purchasing any additional equipment an agent came to our house znd and explained what we would need and hos thry would seg it up. They were fantastic. Wd now have the tv where we wanted it and th we viewing experience is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodness, gracious, great Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I have the Geek Squad in my corner (along with my mounted corner TV!)! They were knowledgable, friendly, and professional and were very efficient in mounting my new Samsung and setting it up for me! Glad I purchased their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install by Will Johntry and his Assistant Mica.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers Will Johntry and his Assistant Mica were Fantastic. Neat, well mannered and very efficient. Their Professionalism was just what we had hoped for. Will even said we could call him if we had any questions...It took three weeks to finally get everything installed, 12 hours of waiting with minimal communication, that is until Will did our install, once again a great Geek Squad expierence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed and set up my TV in a timely manner was very pleased

    I would recommend this to a friend