Customer Ratings & Reviews

Great picture, many features, easy to maneuver around

The agents connected my TV and connected it to all my streaming devices. I would highly recommend them.

The service was great. I was called the night before and given a 3 hour window. He arrived within that window and very quickly removed my old television and installed the new one. He also had something to cover the wires which makes it more attractive.

The squad did a great job as usual. They has installed many TVs and speakers for me and always to a great job.

A simple straightforward process, handled professionally, no issues, very happy with the service

I had the Geek Squad come to my home to install a wall mount for my 55 inch TV. The tech was on time, was completely respectful of my home, explained the whole process to me before he started, and did an amazing job on the installation. He connected all my components to the TV and made sure everything was working properly. I was totally satisfied with the experience and would recommend the Geek Squad for in home service and installations.

this was an incredible service. I bought a 55" tv for my parents for Christmas and got them a wall mount as well. the Best Buy geek squad experts put the tv right where my dad wanted it, my parents were very pleased, and it was all free as a Best Buy total tech member!

The team that came out to install the tv were great. I purchased the tv for my parents and the installation team took the time to help my dad understand how to use his new tv. They took their time and were very patient as my dad was figuring out how to use his new tv.

BestBuy contracted our installation service to a third party so installation could occur a week sooner than their installers. Thus while under the BestBuy umbrella this was not a direct Geek Squad service. The third party installers were great and the installation went flawlessly. Very happy with the service and getting things installed within a week of purchase.

The team of installers were competent, thorough, neat and worked efficiently. I was glad I purchased the service. They mounted my television, ensured it was in good working order and I was familiar with its features and functionality.

The agents worked with my schedule. They were professional, so very helpful and very thorough in making sure that everything was hooked up correctly and working as it was intended. Matt and Kevin were great!

The agent was quick and efficient. Although it was a quick install, it looked amazing

Work was all done correctly, looked professional. They mounted and added a power source wall kit to hide the wires. You could do it yourself but if you aren’t inclined to do that sort of thing this is a good option. Be aware they charger you to mount it. Then again to install the kit on top of paying for the kit. If you are a total tech support member it is nearly half off.

I was so happy with the Geek Squad, very professional. It was great that they mounted the TV and set it up with all of the set up steps

The agents were very courteous and knowledgeable. They were very helpful and didnt rush me through my questions, treating me with respect. I am not a techy guy and they were a godsend. I will definitely use their services again and feel confident referring them to friends and family.

PRO: The agents were knowledgeable and courteous. They securely mounted the TV at the perfect height and gathered the cord and cable behind the TV for an uncluttered look. CON: I know there must be a good reason BUT I wish the appointment window could be shorter

The agents mounted my TV and installed all my devices in a professional manner.

The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

They had my TV mounted in less than an hour and were very knowledgeable. No need to read instructions.

The installers did an excellent job on hanging up our new TV with sound bar and sub woofer. They were professional, polite and answered all our questions. They also communicated when they expected to be there and were very timely.