Customer Ratings & Reviews

The agent who came was excellent in mounting the tv and taking the old tv down. He was professional in every way and took time to explain all the features on the new tv and how to access them. Very impressed with the service but honestly I’ve come to expect excellent service since I’ve been dealing with Best Buy for over 20 years

The service was amazing. Extremely quick and efficient and nice man that took care of the installation.

Very knowledgeable and thorough installers. Very personable and super neat

When the Erika and the other technician came the second time with the appropriate equipment they were able to promptly efficiently and professional complete the job!! They did great and explained everything as they went along!

The geek squad kept me informed on there arrival time. They quickly removed the old TV and mounted the new one. They then got it all set up and removed the box and debris that came with the new television. Everything works and the geek guys made sure all was working before they left. It was a great experience and I would recommend them highly.

The Geek Squad was great. Very polite, explained what he was going to do and it was done in a jiffy! It would have taken me ten times the amount of time ( if at all!) to hang the tv myself! And it was centered in the exact spot I had asked for. They did a great job.

Those guys are great. They had mounted our tvs well and walked us through tv features.

Samsung has been a favorite brand for me in the past, so buying the 75" Samsung TV was an easy decision. The picture is great, side viewing excellent, and fun to watch programs in stereophonic.

The guys were early and respectful of our home. Did an outstanding job answering all of our questions as they worked. My wife was really please with the several suggestions made and ultimately their recommendations worked out just fine. Bravo Zulu to both gentlemen!

We recently purchased 65 inch LG tv from Best Buy. Excellent picture and adequate sound. Total Tech delivered and set up entire package. I am very pleased with with our purchase! Total tech is a wonderful additional service and installers were very professional!

Jonathan was very professional and nice. He talked over with me what he was going to to. We decided together where the TV should be placed. He spent time showing me different features the TV offered. He's a nice guy!!

The agents kept in constant contact prior to the installation and were very polite upon arriving. They were cautious and very neat. They installed a wall mount bracket and hid all wires. The TV looks great!

They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

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The crew that did the install very knowledgeable and friendly

The agents were careful, knowledgeable and worked quickly. They even made some recommended changes to the basic TV settings to ensure better picture quality, were great at explaining the various settings on the TV (no operator's manual was included) and did their work in a professional but friendly fashion

Quick, clean, polite, but most of all knowledgeable - handled installation in our old house well (dealt with uneven floor/ceiling and made TV look level and knew what to do with plaster walls). So wish I could remember the men’s names [the trainee was Ben? and the team lead was ??].

The 2 members of the Geek Squad that came to mount my tv to the wall were nothing short of great! They were very quick, knowledgeable and professional. They provided me with good suggestions and answered all of my questions. They were also very pleasant to have in my home. Thank you for a job well done!

The agents were extremely proficient in mounting my TVs and installing the security system. They were courteous, professional and knowledgeable. Thanks for another great job well done.

Geek Squad didn't keep their appointments but we were able to pick this TV and wall mount at the store to install this ourselves. Clear instructions and there was no missing parts. Well made and the movement functions made it easy to install.