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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounted large screen TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad had to visit my condo twice as I had purchased the wrong mount. It was rescheduled quick and the same team returned. Installation was quick and completed with care, cleaned up and removed all packing materials. After that they took the time to go over the basic use of tv and getting all of our apps installed. Very pleased customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and good to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job. They hid all the cables and took the box and stuff away with them. They then took the time to make sure everything was set up how I wanted and gave me a tutorial of how to access and use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REAL Best Buy geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second attempt. The first Geeks stole from me and did not mount properly. The two that came yesterday were STELLAR THEY COULD NOT HAVE BEEN BETTER..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my sound bass, no dangling wire . Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my TV did a great job, clean and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad large TV installation/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs removed our old TV from it's wall mounting & set it aside for removal the following day. They installed the new larger TV on the same wall mount, connected our Sonos external speaker and the wireless X1 box. Lastly these G.S. techs adjusted the sets settings for optimum performance. All in all, a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, knowledgeable and efficient. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient, great instructions and very patient teaching me how to use the tv’s features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the wrong mount and had to come back later the same day. Then he put extra holes in my walls that I now have to cover up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on time and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew (2) arrived when they stated. Hooked up quickly. Made adjustments as needed and cleaned up. Very fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and mount very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job mounting and connecting all my devices. I was very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation by Ramon Of the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon from the geek squad did an excellent job with my TV installation. He was punctual, respectfully wore a mask and ensured that TV was positioned precisely how I needed it. Was very patient to getting the job done well. Left the work area very clean and tidy after install truly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality of the product very solid and good finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and nice and helpful. We loved having them here. They even suggested some improvements we hadn’t considered and completed those for us. So they went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted to get my LG OLED mounted on the wall in my living room for awhile. When I finally got it scheduled I wanted to have the same Great Service by Geek Squad that I received when I had them deliver and setup my LG originally. Chris, the Tech that mounted my flat screen, did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very friendly and did a great job mounting my TV after our recent move. Job well done, and done very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, clean and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so appreciate this service. Christopher was efficient, neat, programmed my cable and streaming box, and answered all my questions. He showed me how to work the remote control and cleaned up efficiently. I'm so happy I paid for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting two new TVs on the wall. He made sure all the cables I needed to connect were in place and he patiently explained the key features as he set up the TVs. Cleaned up after service as well. Appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes for Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, very professional. Took care in finding the best secure place on my wall to hang TV. Gave instructions on how to adjust the TV. They were pleasant and friendly and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did an excellent job. Mounted the TV on the wall, connected to the sound bar and cable box quickly and efficiently. Got everything synched and left me fully happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The senior tech even evaluated the wall and saved me money by informing me that the wall was not deep enough to install a recessed in wall power kit to hide the cords. They arrived on time and so far there have been no issues.

    I would recommend this to a friend