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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV mounting service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional. They exceeded my expectations. Installation was done in time. Very professional and very clean. Job well done. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, you'll like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They truly knew what they were doing and took care to explain the new TV and verify where I wanted the TV mounted on our wall. Cleaned up after themselves and instructed on basic use. Overall fantastic experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV ordered was damaged as was the replacement. The Geeks were professional & drove 2x to Best Buy to pick up our replacements. While they didn’t have the same one we ordered they pick up one that was comprable. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and completed the installation very quickly. Answered my questions regarding the installation and how the TV was set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan & Anthony, Geek Squad Installers Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Anthony did an awesome job mouthing the TVs. Explain everything they were doing; shared knowledge to ensure we get the best experience. They were quick, efficient and cleaned up as they went. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Jose and his crew for installing a TV and mount then returned a second time because we decided to exchange the original TV. We were lucky enough to have Jose return for the second exchange/install. He was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockfish products are built to last and provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product from a solid company! We could not be any happier with our mounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the large tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient- brought with them everything needed - checked the wall out to make certain they used the correct bracket. Mine was not suitable for the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and thorough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my home installation was great. They were meticulous and made sure everything was aligned before mounting. Checked with me throughout the process and it turned out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel & crew with Best Buy/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving a shout out to Angel & his crew for doing an amazing job that included a lot of problem solving strategies to complete. Thanks for that 5 star service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ...great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were meticulous and did a fantastic job mounting my 75 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and worked hard to ensure we were happy with the results

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic great size great tv. Looking forward to gaming with this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and knowledgeable! Geek Squad was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went the extra mile to get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did exactly as requested - mounted my new 85” TV. They did the job even though the previous agents ordered the incorrect mount - they had to locate the correct mount and pick it up at another location. Overall it went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very smooth a quick. The guys were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is A+++, must experience to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was excellent. The team that came to our house was very good at their job. They were very respect of our space and the hygiene they took their shoes off they were very knowledgeable and did swiftly did everything. They further made sure that all our questions we answered and offered lots of help and advice. The whole experience was so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed my monitor did it quickly and explained clearly how to run this thing. I’ll only use it to project reference photos for painting landscapes. I can mirror off my cell phone or use a thumb drive. I didn’t feel like a technology idiot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My New TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing my two new TV's. Connected to all my equipment and soundbar and everything works so well. So much better than when we did it ourselves last time... Can't speak highly enough of the two guys that did the work. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad service in asking important questions regarding the location of the mounting of the tv and soundbar. They were very professional and suggested updating my surge protector and making sure that it was up to date with my new appliances. They went over how to use the new tv and soundbar and made sure that I knew how to use the products before they left my home. They were awesome!

    I would recommend this to a friend