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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV looks great- thanks to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents kept in constant contact prior to the installation and were very polite upon arriving. They were cautious and very neat. They installed a wall mount bracket and hid all wires. The TV looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a First Class Team of Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and support! Mr. Matt, Mr. Kenny and Mr. Jake did a tremendous job installing my Sonos wall mount!!!! They explained the steps throughout the entire process and offered an in-wall Cable management option. Absolutely first class in every aspect of the installation process!!! Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install - the plug in the wall was there but the electricians had failed to connect it to the box. I got two extension cords because I wanted to make sure the TV would work, very knowledgeable. They said they would come back if I needed them t!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional experience and knowledgeable on time and didnt take to long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and surround sound set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job quick clean can't say enough very professional I'm completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bram Wilens is #1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram Wilens did an absolutely outstanding job of mounting my TV. Not only that, he spent a lot of time showing me features of the TV and showing me how to operate the remote. I highly recommend him and The Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83” S90d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid oled for the money paid with a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. This is my 2nd installation with Best Buy. The staff has been super professional, and they have gone above and beyond to make sure the everything is up to my liking. I would recommend this service to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by tech and didn’t take long to mount the tv or the connections to everything. Very pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and installed my new TV and did a fantastic job. They arrived on time and before I knew it it was on the wall. They set it up and answered all of my questions. They cleaned everything up and hauled off the trash. The best part of this is that it only cost $49 for delivery, installation, setup, questions and clean up. They are very knowledgeable and I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought our new TV and installed it which was a wall mount. They were very knowledgeable and did a fantastic job. This is absolutely the way to go. They were in an out in a short time. They showed me the different aspects of the TV and how to operate it. Their service has us sold - way to go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to mount my 70 inch Vizio myself but due to Metal supports inside the wall I ended up with only damaged walls. I decided to call out the Geek Squad and they were out on time and understood the circumstances I was having. They are skilled professional and had my T.V. up in less than an hour. Friendly and respectful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, friendly, professional, knowledgeable service provided by the crew that installed my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Arrived early and were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy that comes out to install was incredibly helpful, informative and very polite. I would use them again without hesitation. They went the extra mile to make sure I was happy. It’s a five star rating six if I could give it or 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad on Point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that I did not give it 5 stars is because Best Buy had two different installation appointments for the same day. That was a waste! One crew could have mounted both TVs during the same visit. However, both crews were very professional and proficient in what they do. You could not ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Summer Kitchen TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK installers were polite, courteous and efficient. They left no mess for me to dispose of upon departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV, connected all my devices, and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and exceeded my expectations. When I ordered the service I thought it was quite expensive but the geek squad did all I was told and never rushed the job and took time to answer all my questions. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend paying professionals to install wall mount. Perfectly set up and quick.

    I would recommend this to a friend