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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 38,679 reviews
  • Rated 5 out of 5 stars

    Geek Sqaud Was Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, props go out to the guys that installed the tv mount, In wall power kit and 85” Sony TV. They told us exactly when they would be here. They measured for exact fit on our wall Without making a mess and setup the unit to work with our existing remotes. Professional service was truly their mantra. Looks great guys! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy when an expert makes the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to install my 86 inch TV with a friend, did not turn out too well. With the Best Buy Protection I was able to replace the new tv and have BB install. Looks great and I have the piece of mind knowing it was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, knowledgeable and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All agents that arrived were courteous and pleasant. They installed everything extremely quick and safely. Even the trainee was awesome. Kudos to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the agents arrived, they were unaware that I wanted the lines behind the wall. However, they said it wouldn’t be a problem and the would be able to do the job. All was going well until the cables wouldn’t feed thru the insulation. They worked VERY hard and they eventually finished the job. I can’t thank them enough for all they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen TV for the Board Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our office and hung an LG - 86” Class UP8770 Series LED 4K UHD Smart webOS TV in our Board Room. They were courteous, professional, and knowledgeable. They had the TV on the wall in a very short period of time. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the extra effort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my t.v. Made the extra effort to run the cables through the wall and put in a cable manager I had without charging more. This service came with my purchase so it was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Installation of 46” TV Connect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to come to our home to install a 46" TV connect wall mount for us, so our TV is safely mounted to the wall. The technician Malachi came out and did an exceptional job. She is a professional, friendly, productive individual who made sure that the area she worked was cleaned up afterwards. We were very impressed with Malachi work and hope that she receives the a commendation for the great service she provided us. We would definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TVs Quickly / Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They installed and set up two televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really took the time to make sure it was in the perfect location and treated my home with respect. They made sure to keep it clean and cleaned up everything after. They also took the time to make sure I understood the TV options and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excells!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very professional installation for wall mounting my 85 inch Hisense U8K TV and soundbar. Set up was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my TV quickly and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have the geek squad come and mount my TV onto another wall did it beautifully and I’m so much happier now on the wall it’s on makes my living room look real nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience! The guys cam in mounted the tv and helped by programming and explaining all the features. Great service and I am so happy I am a Total Tech member. It’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV and connected it all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service they took about 20 mins to set up everything . Mr. Jason and the partner who came along with him were very great people at explaining everything and give recommendations they also did a great job at putting my TV up. Totally price reasonable and recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a little misunderstanding on where it as supposed to be mounted but because they made it right I'm giving them 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery team was amazing. They not only securely hung my expensive purchase, but they made sure the operating system was up to date and all my other consoles, computer and dvd player were connected and working. Even went above and beyond to ensure my sound system worked with the new tv. Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hal D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the top of the line tcl q58 98 inch tv after asking the techs at Best Buy what they recommend and tcl was not what they recommended for sports the picture was shuttled so I took it back with no problem I bought the Samsung they did recommend and now I’m a happy viewer the service and installation was excellent great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I got the Greek Squad to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of Greek Squad agents! Courteous, efficient, friendly and they left no mess even drilling through sheet rock. I considered doing the job myself but I'm glad I didn't. It's not that easy to do especially when these agents know the tricks of the trade. They were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time with quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He communicated his arrival well and arrived within the estimated time. He got the tv installed quickly and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent did a top-notch job and beyond very knowledgeable very considerate, I’d recommend them to anybody

    I would recommend this to a friend