Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed 3 TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and friendly! Great customer service although I had to pay over $900 for 3 TVs. It should be the one visit. Very pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and set up the tv in a few minutes. Also gave us tip on how to care for the tv, clean up after themselves left nothing behind. I am very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job Centered Perfectly and with the Klipsch speakers look and sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very informative and great workers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They told what was needed to be done and got it done in less than 30 minutes. tv 85 inch was mounted perfectly and then explanation on menus details on new tv was explained. awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv was installed greatly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, super nice and helpful. I would definitely recommend others to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech package deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased 65 inch LG tv from Best Buy. Excellent picture and adequate sound. Total Tech delivered and set up entire package. I am very pleased with with our purchase! Total tech is a wonderful additional service and installers were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that did this install were excellent! Very knowledgeable, professional, and personable. They tested all the equipment and ensured that we knew how to use all functionality related to our new tv system. Couldn't wait to get a survey to give them the kudos they deserve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and professional. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and good to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job. They hid all the cables and took the box and stuff away with them. They then took the time to make sure everything was set up how I wanted and gave me a tutorial of how to access and use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound and Tv wall installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was performed professionally timely with minimal disruption. Strongly recommend there service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Very polite, explained what he was going to do and it was done in a jiffy! It would have taken me ten times the amount of time ( if at all!) to hang the tv myself! And it was centered in the exact spot I had asked for. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were early and respectful of our home. Did an outstanding job answering all of our questions as they worked. My wife was really please with the several suggestions made and ultimately their recommendations worked out just fine. Bravo Zulu to both gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very professional. They mounted two TVs very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Service and Excellent job by Zach!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Mounting was completed by Zach quickly and cleanly. Zach was very responsive and courteous. Even went back to store when we realized a new power strip was needed to complete the installation! Another great reason to keep the Total Tech!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV but ensurethe app you want will load on it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV, has a decent picture and several smart features. Unfortunately, you can't download the Spectrum streaming app on it. :-( We get around that by air streaming to it and using it as a monitor to our iPhones. Just know what app you want to use on it before buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer survice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the tvs was extremely professional and very good at their job. It was my first time using the geek squad and I would not only use them again , I would recommend to a family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best money I've spent in years.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. We had the Geek Squad mount it. No way we could have done it correctly. It has great range of motion and the ability to move to avoid glare from sun. Geek squad was so very helpful and polite. They even went into programming and removed unnecessary options and renamed inputs to avoid any confusion. Love those guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 12-8 pm time slot. The installer called ahead of time and asked if 11:30 am would be okay. They showed up within 5min of the est. arrival time and were done in 30min. We did not require wall mounting just open box and setting up on tv stand etc. No issues with appt or the service. They were nice and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and installed my TV and briefed me on its functions for optimizing my TV watching experience. Thank you, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and insured

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insures their work for a year, so don't mount stuff on your own. Is it pricey? Well, kinda. I'm having them mount a new, larger TV where they mounted my previous unit was. Would it be easy for me to lift off my current unit and mount the new one? Probably, but it wouldn't be insured if I did so and something bad happens because I overlooked something. Also, if you're a homeowner, what looks better if a claim is made?

    I would recommend this to a friend