Customer Ratings & Reviews

I believe the Geek Squad member's name was Brad. His installation of our wall mounted TV was excellent. His knowledge and level of professionalism were exceptional. Thanks Geek Squad!

The agent mounted my tv on the wall and did a wonderful job programming my tv

The agent mounted and installed all our TVS (7). He was very professional!

Brian and John arrived on time and got right to work. They measured, drilled, leveled and installed the mounting bracket to the wall. After affixing the TV, they even thought to stuff some of the cordage into the back of the bracket to minimize cord visibility. Very professional! Highly recommend the Geek Squad!

I so appreciate this service. Christopher was efficient, neat, programmed my cable and streaming box, and answered all my questions. He showed me how to work the remote control and cleaned up efficiently. I'm so happy I paid for this service.

Great service! The senior tech even evaluated the wall and saved me money by informing me that the wall was not deep enough to install a recessed in wall power kit to hide the cords. They arrived on time and so far there have been no issues.

This was one of the worst experiences i have ever had as a constumer. I worked away from home and my wife was there for the installation, 1 tech showed up and mounted my tv. It was a 65 inch. During the proscess he damaged the corner or the tv, we didnt notice until trying to change position months later. They sent the same tech out to look at it, he saw it before it was ever removed from the mount, and acknowledged the damage that looked like it was caused by a thumb from lifting the tv. He denied he mounted it alone, and the store claimed that was their policy to have 2 techs to mount tv's that large. The only thing they offered me was to refund and cancel my geek squad warranty. It is now 4 years later and that damage has ruined the tv to the point it cannot operate. I spent over $1k on a 4k smart tv that didnt last 4 years because of their horrendous services and lack of reciprocation.

Professional and presentable. These guys know their stuff!

They were very friendly and helpful. They made sure that the set was mounted on the wall where we wanted it and hooked it up and made sure it was working before leaving.

Agents came in, brought my tv, hung it on the wall, made sure it was working and connected to wifi before leaving. They even cleaned up and hauled the packaging away when they left!

The agents mounted and setup my TV. Start to finish, answered all our questions while installing and told us what they were doing. Explained how the tv work. Cleaned up everything. Excellent guys.

The agents were incredibly helpful and polite. Very professional and did a great job in a short amount of time. Were also patient and extremely helpful showing me how to use the new TV. A+++++

My technician Jason was fabulous. He took time to mount my new TV and install the apps necessary for me to view the TV choices available to me. He was methodical and as for me, he was particular in doing his best to hide cables, etc. He was patient and thoughtful. You have a wonderful employee in Jason.

I loved the TV mount but I especially loved the 2 guys who installed it. They were on time, extremely fast and VERY helpful with other questions.

The 2 gentlemen that install my tv was very polite and explain everything to me. They answer all my questions and did a very nice And quick job installing. I would definitely use this service again

Our Geek Squad member Darrius did an outstanding job delivering and setting up our new TV. Efficient, friendly, and very knowledgeable! Made the process very easy.

These guys are true professionals. They have mounted 5 or 6 TVs for me and completed other services as well. I have never been disappointed. They are always friendly and respectful. These guys care about my floors and my walls and they always make sure I’m completely satisfied before they leave. To some, the cost may be high, but trust me....it’s well worth it to call the Geek Squad.

The two gentlemen that installed our TV were absolutely amazing! They were kind, intelligent and quick.

The Geek Squad guys that installed the TV Mount to hang the TV on the wall was very organize, neat, professor and knowledgeable. They had an answer for the questions that I asked. It didn’t take long to complete the job.

Big Pat’s was ammmaazing! Pat called the night before, the morning of and he and his crew did an amazing job! They are professional, detailed, kind and very informative! They are a true blessing and I am grateful! Use them for life Best Buy!