Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up my system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Roy were unbelievable in their assistance yesterday. They had the daunting task of mounting two tv's(one 85 inches) and connecting a surround sound system. They were very quick to provide me with reasonable answers to all of the questions and concerns I had for both of them. Highly recommend Geek Squad installation in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging the mount and the tv. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV very quickly and guided us through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and knowledge was exceptional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire installation was very quick and efficient. I was told of potential problems and solutions. I was asked, when options existed, to select what worked best for me. They had all of the tools and supplies needed. They put down mats to protect our floors and the components. They cleaned up after themselves. They showed us how all of the components worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too low

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was pleasant and did a great job mounting the tv. However, I marked the wall where my dresser fits and he placed the tv at the dresser level. I cannot bring my dresser back into my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. They knew what they were doing and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the ONLY reason i still shop at Best Buy, professional helpful experts in their field AND happy in their profession!! Don’t lose the Geek Squad and use a third party like you did for appliances - as i don’t buy my appliances from Best Buy anymore because of that decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i could have installed the wall mount myself, my tv was too heavy for me to manipulate on my own. I opted for the geek squad install and i could not be more impressed. These guys were very professional, fast and clean. I would definitely recommend using thia service. They will run thru a tutorial of how things work as well as disassembly as well. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were super professional. 10/10 would hire them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was top notch. The price, the TV, the wall mount and installation was perfect. No complaints…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and correct install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came to install the TV were very thorough, friendly, and knowledgeable about the mounting of our TV. They were cautious, protective of our TV. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys where excellent they put up my 65” TV in one hour and it looks Great!! Nice Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents installing my wall mount, TV, and sound bar were not only very professional, but also very helpful is demonstrating how to use the equipment. Excellent cleanup and nice personalities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting our TV over a previously mounted TV area. They were able to lay it flat to the wall and fit it perfectly in the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed our TV worked quickly and did a good job. We are very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great jog

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was great and did it in a timely manner. Was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 members of the Geek Squad that came to mount my tv to the wall were nothing short of great! They were very quick, knowledgeable and professional. They provided me with good suggestions and answered all of my questions. They were also very pleasant to have in my home. Thank you for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an 85” TV from BestBuy and needed professional help mounting it on the wall. The Geek Squad came out on time and did a wonderful job mounting the bracket to the wall exactly where we wanted it and then hung that 85” beast on the bracket. They had all the tools with them and cleaned up after themselves. Highly recommend this service to anyone on the fence needing qualified techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and perfectly mounted my new TV and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mountings of TVs on May 6 was excellent. They knew exactly where the placements should be based on sizes of TVs. The were quick and knew what they were doing. They asked if I had any questions or concerns before leaving. Cindy from Magnolia HiFi home service followed up to see if I was satisfied. May 6 service excellent.

    I would recommend this to a friend