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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    They GS rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional and timely and strategic. They made sure the area in which they operated from was clean after the project has been completed. Very kind. Very Informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase was made at the Best Buy in Springfield, PA and the installation was done by Frank. He was on time and worked efficiently, was very thorough with his explanations, and did a great job with the installation itself. I would definitely recommend the Geek Squad and Frank to anyone looking for installation suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the Wall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though we purchased a swing arm mount, it wasn't the right size. But Geek Squad had one with them. They were able to install the wires behind the wall for an extra charge, but well worth it. It's like a theater in my living room.........need to get one for the media room and upgrade it next. They set everything up and showed us how to use it. Great job, Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was exceptionally nice, very communicative during the lead up to installation. I bought a corner mount for my TV (has 2 mounts that connect to the walls on each side of the corner of the wall). After agreeing to exactly where mount/tv was to be, Installer had fixed the mount to only one side of the wall. I had to correct him on the purpose of a "corner mount" and they fixed it- however, it left holes in part of my wall that they didn't cover/patch. Would've been a 5-Star install/review if it wasn't for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers from Best Buy Shine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication with the Geek Squad team that installed my full motion TV wall mount and 85" Sony TV. These items were installed in a custom designed wall niche with very close tolerances. The Geek Squad's installation was spot on! The team arrived on time and left a spotless clean job site. Thanks guys for a really great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to put up my 75” tv were very knowledgeable and careful. They went above and beyond to hear what I wanted (it’s an awkward space) and make sure it worked before doing anything we couldn’t undo. They also went above and beyond to get my sound bar to work properly with my app that I was having trouble with. I’ve had two installations at different locations now and both were very professional. Only thing I’d say was a bummer after the excitement of getting everything in place is I had asked for the cable management materials that they said they’d bring hadn’t been used. But I can’t complain and they left it in a way I can easily organize myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and thorough installers. Very personable and super neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted to get my LG OLED mounted on the wall in my living room for awhile. When I finally got it scheduled I wanted to have the same Great Service by Geek Squad that I received when I had them deliver and setup my LG originally. Chris, the Tech that mounted my flat screen, did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional, if a bit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job. They were very careful not to damage furniture, floor or wall. My one reservation is that BestBuy charges too much for this service ($250).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good, they installed both TV on the wall mounts I bought. They were fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you guys so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and his associate were outstanding! Definitely a five star experience mounting our TV. Through chance Bryan has mounted other TVs for our family and has been nothing but professional, polite and a perfectionist. I would highly recommend him and his associate to anyone in central California looking for geek squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very detailed installer. Took his time and made sure we were satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. It was a quick install of my tv on my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done install, all my questions answered, done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install text were great. Couldn’t ask for a great couple of guys to install and hook up all my equipment. Gotta love the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.S. doing their thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek Squad excelled at their profession. 2nd of 3 mounts.. No pic cause I am worn out. Be careful when you tell a wife "yes, of course we can change the carpet on the stairs..." You're liable to get much much more work than you expect. However, in this case, she works, and I act like an apprentice just for kicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service, delivered my new tv, wall mounted it and made sure it connected to all of my devices and they even fixed my soundbar set up so that it works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

    I would recommend this to a friend