Customer Ratings & Reviews

The geek Squad personnel did an excellent job removing my old TV from my wall and transferring my wall bracket to my new TV and mounting it on the wall. They also set up the new TV with my Fire Stick and got everything in running order.

Geek squad recently installed my TV and was fast and professional.

Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

the team did an excellent job went above and beyond to help me set up my new TV.

The installers were Pros. Oleg and his partner came in and out in less than 2 hours.

They have mounted two tv for us and they are excellent. One of the tv had several extra wires and they fixed the to look nice beside out fire place. Can't even see them. They are a first class group.

Best buy did a great job mounting our TV. It was kind of difficult because it's in a corner and the house has over 100-year-old plaster. But they were able to do it and it looks wonderful.

I don’t usually like to fill these surveys out but I actually was looking forward to this one. Michael, Tony and Marcus of the geek squad performed a custom installation of my 85” television, AV receiver and surround sound speakers, I moved the TV from the wall that the old one was on to a new position because of the size. The surround sound speakers were already in the ceiling and it was expected that the speaker wires could just been brought to the other wall where the TV was. As it turned out the existing speaker wires were stapled and could not be rerouted. This didn’t slow the geek squad down. They regrouped and treated it as a new install and pulled all new wire. Even though this added substantial time to the work that needed to be performed, the geek squad stuck with their original estimate to me and did not charge me extra for this extra work. While this exceeded my expectations from a financial perspective, it would have meant little if the work didn’t. The custom install came out beautifully. All wires concealed, all equipment set up and everything explained thoroughly. I feel that I have more than made up the membership fee for the geek squad Tech Support and I’ve got 11 months left. What a great deal.

The crew was amazing- everything came out great and they were super clean and organized.

The installer mounted my tv and made sure everything was connected to it properly. He was very nice and friendly! Answered all my questions and overall did an outstanding job!

Great job, very professional and was easily understood.

The best buy agents was very knowledgeable about the TV and the installation of the bracket. We have no complaints. They did an excellent job and I recommend the geek squad service.

very courteous, friendly and professional..hope these guys come back if I have any other problems..

I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

We didn't need it mounted. Still it was good to have the agents carry it up our stairs and set it up quickly, explaining to us how to get Netflix and Amazon (they programmed it for us). They also took all the old packaging away. They were well protected -- even covered their shoes. Highly recommend, especially if you're older

Bo and Luis were amazing. On time professional expert and just really good guys. Requested them back for next project and service was 10/10 again. Highly recommend.

The technician was so quick, knowledgeable, and efficient. He was very friendly and accommodating. He was able to utilize the existing wall mount and the entire delivery, installation and recycling process took less then a half hour.

I recently purchased a TV mount, and I must say, I am extremely satisfied with my purchase. This product has exceeded all my expectations and has proven to be an excellent addition to my entertainment setup.

I was impressed with the Agent's perseverance in getting all my equipment to work with the AP's that controlled my sound bars. It took several different attempted solutions before every thing worked properly, but he never gave up. Mounting the equipment was easy compared to setting up the software for my high end equipment that produced the sound.