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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounting is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tough, cement block wall (inside and unseen previously) which although my tech needed some assistance with did a great job in mounting. I finished by bringing cables through the wall. Looks nice and the Geek Squad are tops. Well worth the money to have it done for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my new TV and Sonus system. Neat and clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with best buy GEEK SQUAD. Hung our tv in our family room. Knew exactly what they were doing. Perfect height. They were so polite and fabulous to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install 87 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Geek Squad service from Bestbuy in every of my tech support and install my big screen TV. They always did the job right the first time and very knowledgeable what they do this time with the installation of my 75” Samsung 8 k TV. They did it again! Thanks Bestbuy for having these wonderful technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Moved, mounted and connected a second TV excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install Was Quick and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install went great. They set up time convenient to me, arrived on time, and set up my tv with the wall mount. They made sure all my apps and channels were connected and working. I’m more than satisfied and recommend their assistance for anyone who needs help with an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and neatly. The agent made sure we were 100% satisfied before leaving. In addition he left his contact information if we needed further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, friendly, professional, knowledgeable service provided by the crew that installed my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers for Team Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing new LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and efficient with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks where great. They called before they left the store, got here in a timely manner. they did their job and clean up their mess. Walked me through the setup. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad opted for professional install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Team showed up on time, worked quickly to get everything set up to best use/effect, and left the area as clean as they found it. Even hauled off the packaging. They did it far more cheerfully and in about a third the time than if we'd done it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! Polite! Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a snowstorm in Wisconsin on the day of my appointment, they politely asked to reschedule. They were totally flexible and willing to come to my house at 4 on another day to get the job completed.(They are usually finished with service calls at 4). When they were here they were very polite, efficient, and had great suggestions for the job that needed to be done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician where thorough and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced and rerouted an in-wall HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. Brandon was skilled and able to perform my request that I thought was impossible. He completed the task way quicker than I thought possible. He's a creative problem solver. After completion, he cleans up the site extremely well. He's my "go-to" Geek Squad member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed and set up my TV in a timely manner was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super efficient install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was professional , provided an efficient quality install and took time to ensure we understood how to use the unit with som added tips and tricks also very kind.

    I would recommend this to a friend