Customer Ratings & Reviews

Geek Squad arrived on time, very professional, very friendly, very knowledgeable, and very patient to ensure all was done correctly before they left. Answered many questions. Was well worth the $$ to have a professional mount the TV and program the remote. Plus, they delivered the TV up the steps and upon completion, conveniently took away the big box!

I do not like hiring people to do handyman work for me. I caved this time because I was simply too busy with my "real job". These guys were outstanding. The guys who performed the work were in and around the Charlotte, NC uptown area. Your area: YMMV. Highly recommended if the service is consistent in your area!

The member of the Geek Squad was awesome. Punctual, professional, and listened to my daughter’s instructions on where to mount it. She then walked her through the remote control as well. Thank you.

The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

The very nice young man connected our TV, mounted it to the wall and helped set up channels we had never had before. He showed us how to navigate the remote. He was very efficient and respectful of our age ;) and cleaned the area when he finished installation.

The Best Buy installation team did an awesome job installing my Sony Tv. They were efficient, did a high quality install and clean ed up all the residue neatly. The team also had a great and friendly demeanor. Would be happy to work with them again.

I ordered this service to have my tv mounted. I requested Zach because of the awesome work that he had done on 2 previous occasions, this time was no different, there were 2 other guys present forgot their names but they were awesome as well. Install went great no issues, arrived on time would definitely have those guys back.

The squad was all that and more. They put our very large TV on the wall, made sure the hole behind the TV was covered by said TV, and even hooked it up to the internet for us. Highly recommend. They did a great job.

Agents were on time and super professional. I could not have hung our TV by myself and these guys made it look so easy. They set everything up and cleaned up any debris from the drywall.

Great work by both gentlemen. Efficient, knowledgeable, and personable. Asked the right questions to ensure the TV was mounted exactly where and how I wanted.

Agents communicated install window and updated regularly, They installed the tv and connected everything nicely. Helped set up for cable and apps. Great Job!

Geek Squad agents did a fantastic job mounting our TV. Much better than an amateur like myself could do! When the mount was complete, they did a fantastic job explaining all the features and options. And, with a Total Tech membership, mount cost was discounted from $150 to $50.

Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

Geek squad was very quick, knowledgable, and professional.

The two gentlemen who delivered and installed our TV worked quickly and did a good job. We are very happy with their service.

The Geek Squad was the best, so so so glad that I added the extra to have them install everything. I really appreciate their input and also asking my family where exactly we wanted things to go. They took into account our feelings about the set up and area for the TV and came through with flying colors.

The installation and mounting was handled very promptly and carefully. Removal of the old set from the old wall mounting proved to be a challenge but was met with a crew that could not be intimidated by old technology! Great job well worth the price.

agents carried in my ew TV and set it up. I had a TV for it so I did not have it mounted on wall. Agents were very thorough and set it up quickly. Took a little time since my home wi-fi was running slow. Hauled away my old TV.

The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!