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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does an amazing job with mounting TVs. They are very thorough with making sure the height is what you want, secured to the wall properly, and even vacuuming up any debris. I highly recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting new TV installed right the 1st time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service needed to install new TV. They got the TV installed and setup quickly. Even measured to ensure the new install was at the proper height for my viewing. Definitely shows they have the experience for doing the install correctly the first time and keeps the customer in mind too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very careful and extremely helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks were the best! Well worth the fee. They came on time, we’re very careful and installed it at the height I desired even thought they had to remount my old wall mount. They were very patient in getting me started with the smart tv apps. I can’t thank them enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on installation services, but I wanted to have our t.v. mounted and it had already been sitting in the box in the living room for two weeks. Best decision ever. The guys were very professional and did a great job in getting everything set up. I would definitely recommend getting this service if you don't have time to do it yourself or you just want someone else to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional candy helpful. They made sure to keep the area clean and cleaned up after they were finished. The agent walked through the new set up and offered his card for any additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party that completed my TV connect and setup did an outstanding job. They well in complete compliance of protective coverings as well as social distancing. They were professional, ensured that everything was installed, mounted and working correctly, explained all the how-to's and cleaned up and removed all debris before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, knowledgeable and efficient. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting two new TVs on the wall. He made sure all the cables I needed to connect were in place and he patiently explained the key features as he set up the TVs. Cleaned up after service as well. Appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent to me (Tony and Caleb) was great! They worked quickly, thoroughly, cleaned up after themselves, and were very friendly. My only regret is that I didn't press for instruction on my new remotes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and sound bar. Explained everything. Very careful of floors during installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came, mounted the set, connected all the wires, disposed of the packing material and left the area as if they had not been there! The geeks answered all my questions, and explained all the Tv gun ruins and controls. Excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super efficient install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was professional , provided an efficient quality install and took time to ensure we understood how to use the unit with som added tips and tricks also very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting outside tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job mounting my tv and connecting my streaming services. The outdoor tv required some special skills which were demonstrated by the team. I would definitely recommend using the Best Buy geek squad for mounting outdoor tvs and setting up internet streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting my TV's. They were on time and very courteous. They checked in with me a few times during the install to make sure I was happy with decisions they were making. Totally worth it...especially with TOTALTECH plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV for me!! 10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had no idea that BestBuy did this type of service!! it was really a life saver!! and i didn't even need to have purchased a TV from them! I will absolutely be using them again any time I need to mount a TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were wonderful., they we friendly, knowledgeable and very fast. They showed up on time, got their job done, explained everything to us.,, they were the brst

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks where great. They called before they left the store, got here in a timely manner. they did their job and clean up their mess. Walked me through the setup. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very professional in the set up the amount of time it took was a little difficult to hang but they got up there thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

    I would recommend this to a friend