Customer Ratings & Reviews

The Geek Squad comes through again! They delievered my 2 TV's, sound system, and mounting bar and were first class in every sense of the words! Rich and Rudy from the GS in Myrtle Beach SC had everything done and working in less than 1 hour, and took the time to show me all I needed to know! Well worth the cost just for their combined expertise!

The gentlemen who came to install and set up the TV were great. They explained what they would be doing and then explained and showed me how to operate the TV and the picture part.

iPad multiple teams come to my home for various installs. I highly recommend the service. They are so professional so knowledgeable and so nice!

My appointment was scheduled 2 1/2 weeks ago. The Geek Squad crew texted a smaller delivery window, and they arrived shortly after a call saying they were on the way at the beginning of that window. There was two members of the team. I think one was Megan, but I forget the name of the young man. They were quick, efficient, and careful with my new 75-inch. I had already mounted the frame to the wall, so all they had to do was put the bracket on the back of the TV and then secure it to the wall mount, which they did carefully - checking the wall mount BEFORE they put the TV on it. Then, after plugging it in and turning it on, Megan walked me through what I needed to know to start enjoying my new TV. All in all, they were at my house less than 30 minutes. They were professional and courteous. I'm very happy with their work and punctuality.

The agent was professional and got the job done - mounted tv to wall and connected with internet

Best Buy Geek Squad Team Arrived Before The Schedule Time Which Was Absolutely Excellent.. Mounted My New 85' Samsung TV To The Wall And My Devices As Well... Can't Even See The Cables....

The guys were here and done in a very short time. They did an excellent job and left me nothing to clean up. They connected the new television to the stereo system and everything else that needed to be connected. The new set is exactly where I wanted it mounted, and everything works as it should.

The Geek Squad guys who came out to deliver and hang the new tv were professional, friendly, and very helpful. They gave us helpful hints about how to use the tv, explained the remote, and told us what to say to the cable tech when that service was started. I couldn't be more pleased. Those guys were great - they even cleaned up the area where they worked after they finished!

Joshua and Sharir were outstanding and a real value to Best Buy products and service. Having their names will be sure to refer them to other Best Buy customers and for my future support needs. This is my first experience with the Geek Squad and regret not having used them in the past.

Great service. Techs were professional, courteous and quick. Did an excellent Job. Nathan communicated the process well and completed the job in a timely manner.

After selecting my LG TV with a customer service agent, the process and appointment were thoroughly explained to me. The technicians who were assigned to perform my installation were impressive!! It was such a pleasurable experience that Best Buy will my first choice for electronics and repairs.

They mounted my tv and connected everything. They were very polite and professional . Everything works great. They also answered all of my questions and showed me how to work my remote. They were also here on time and worked well together. I would use them again on any project that I needed done.

Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

The agents mounted the tv and set up everything.They are doing a great job.

Team did a fantastic job coming to mount our TV above the fireplace. Very professional the whole time and kept us in the loop of what was happening. Would recommend this service to anyone.

The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

Geek squad are the absolute BEST! Each time, they are knowledgeable, courteous, punctual, and expertly get the job done. They are the reason I shop no place else. Highly recommend!!

They took down my old 75 inch TV and mounted my new one. They had to install a new electrical outlet behind it. Hooked up all my cable service and got me set up with Smart View. So grateful for their top notch service! Really glad i purchased the annual tech service.

Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service

The agents mounted my TV and connected it to all my devices. It was done professionally and timely. I don't know why anyone would want to try to install and connect it themselves. With the total tech support purchased it was only 50.00 per tv and made my day 120% better. Moving is stressful enough.