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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,693 reviews
  • Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv to the wall hooked up all peripherals and instructed me on how to use. Even helped with applications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount removal and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the existing tv and mount and replaced with new mount and 50" tv. He prompt and it didnt take long for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV and all the accessories. Made sure the TV operated properly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted with the finished effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV for our family room in our home. We wanted it over the fireplace mantle, and agreed to get The Geek Squad to do the installation. They came when expected, and did a great job. They consulted us with options for the wiring trail, cleaned up, and left us very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazing experience! The 2 technician's that mounted the Tv were knowledgeable and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Tv is great size and the installer mounted on a swivel mount. Exactly what we wanted. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in prepared the equipment and installed my tv and mount. Very professional and fast. Made sure I understood the equipment before they left. Left the area clean and took all trash with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work easy clean and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great… professional, friendly, expert…they programmed the sound system, etc into my one remote….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing the big 98 in tv. It definitely require the 2 people best buy sent for the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed everything so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed earlier than they had predicted. They had the wall mount installed, tv and sound bar in just over an hour including going over operating all. They were quick, efficient knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad + membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having purchased Best Buy Membership. The Geek Squad will alway be at your service for all of your needs with the product you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the mount and tv were great. They were fast, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and arrived early. I have a freshly painted house and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives that came and installed my wall mount were professional and courtesy. They were in and out very quick, for individuals worried about COVID, but did outstanding job. Would highly recommend for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers really knew what tgey were doing. Very fast and extremely knowledgeable. They installed my 65 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed. Very professional. They did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, I know nothing about the technology of TVs but this is a really good picture. I added a Sonia sound bar and Sonos speakers which produced Around Sound for way less. I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast thoughtful he checking with me for where I wanted it so very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65” TV On Swing Arm Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here in SW Missouri Geek Squad installers are thorough and knowledgeable of the product they are installing. Had a new 65” Sony OLED Bravia mounted on swing-arm mount. They spent extra time getting the mount to stay centered when retracted as it kept swinging slightly when let go. After a lot of adjusting the mount they got the TV to stay in place. They then set up the internet connection and got me logged into the Prime Video and Netflix apps and made sure settings worked with my existing SONY A/V system. Explained capabilities of voice remote for switching TV features. I so appreciated Thomas and his partner for all they did to make it a perfect install. This was the second time I hired Geek Squad to install a TV on the wall. Three years ago they were just as good. Worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad not only mounted both of the new TVs, they connected our sound bar, helped connect them to WiFi and out cable Boxes. They were very understanding of what we wanted with the tv mounting.. we had them mount our two 50” TVs next too each other just above our 75” tv. It was very important that the spacing was right due to the from door and The other tv. The gentleman who came were friendly, professional and very knowledgeable on everything from the mounting to WiFi signal. We have 5 TVs (3 going at all Times ) and they helped reconnect the TVs to their individual cable boxes and remotes. They also delivered the TVs when they arrived to install. Having the tech support saved us money and stress. They gave us a 2 hour window when we bought our TVs then they called to give us a 30 minute window for arrival. The communication and service was 10/10.

    I would recommend this to a friend