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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad team members have positive attitudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time for my appointment, and went to work after consulting with me. They did everything I asked them to do, and suggested things I didn't thing of. They had a pleasent attitude, and connected everything to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a replacement and reinstall they were Very professional and worked quickly also they moved my wall mount up because the last techs (3rd party company) that did the first instal put it too low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was top notch. The price, the TV, the wall mount and installation was perfect. No complaints…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and personable. Answered all our questions. Efficiently installed our new tv. Upon realizing the original wall bracket didn’t work with our new tv, was able to suggest the appropriate wall bracket, sell and install a new wall bracket without having to schedule an additional installation appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad staff was very friendly, efficient and cleaned up everything afterwards. Really great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my tv without any problems. I bought a larger tv to replace the existing tv thinking there may be an overlap from the previous mount and my soundbar. They placed it perfectly, then proceeded to program/adjust the settings. Now I can control the sound throught the directv remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant and professional, arrived on time, and quickly mounted the TV as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Geek Squad setup, install, and mount three 55 inch TVs and the work has been flawless. I highly recommend their service because they do a excellent job and I’m a happy customer when they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gentlemen very professional They were a pleasure to have in the apartment and completed all the Work and I hardly even knew they were here. I would highly recommend both of them to your customers. They called to let us know they were coming showed up on time and did fine work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were friendly and knowledgeable. They went above and beyond to ensure our placement and cables were correct. They took care to ensure everything was hooked up and that we understood everything about our new television. I would HIGHLY recommend this crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the Geek Squad were fast and efficient. Asked questions to my preferences and were thoughtful, pleasant and knew exactly what they were doing. Loved their work ethics and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount installed expertly by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older, but large-ish (48") flat screen TV that I wanted to mount in my office to use as an extra computer monitor. This mount worked great. And the Geek Squad guys were fast and professional hanging it. Two guys, both masked (thanks for that), had it up on the wall and working in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unpacked and mounted my new 77 inch Samsung TC (in a corner) for us....get job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt and diligent with their work. Everything was completed in a timely manner. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed our TV were absolutely amazing! They were kind, intelligent and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it has been a couple weeks and my TV has not dropped off the wall, so this seems like a great buy. Shall we say, it was a Best Buy? It probably helps that I had Geek Squad install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came out twice. First time out they discovered that the TV screen was cracked. Had to start the purchasing process over a few days later. Same installers came out and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Very nice and professional. They even switched put a mount that we bought originally because it wouldn't have worknover or fireplace. One of them drove back to the store switched it out and came back and mounted the mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with a professional installation! I commend my installers for such a great experience, they were on time, cleaned everything and put all electronics up perfectly! So happy that I got my geek squad from Best Buy, they were the best! Thanks…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys were great, lots of help and information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable, quick and efficient.

    I would recommend this to a friend