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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quality TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service, its so easy to just let others do the heavy lifting. Geek Squad has mounted every tv in my house and I don't trust anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung tv Good size, 55 and the pix is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very helpful! They took no time to get the job done and answer all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad. Great product. 85 inch tv solidly mounted in minimum time. The mount I chose allows even the largest tv to be pushed from one side to the other to either tilt if that’s what you like or to just attach cords of any kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and Victor knew exactly how to mount the TV onto the stand that we had bought. It was mounted professionally and efficiently. With a TV that costs as much as this one did, I think it's much better to have professionals do it, as if it's not done correctly, the damage that could be caused by a novice trying to mount it could by very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They listened to me and gave me suggestions on exactly where to mount my new tv. Got it installed and cleaned up very quickly. Very polite also. I’m very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was scheduled easily, and notifications were timely and accurate. Geek Squad were knowledgeable , polite and worked quickly and efficiently. They talked us through setup. So happy we decided to have installation of our 75” tv instead of struggling ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have issues with the tv delivery and getting someone out for the appointment. It was escalated and the technician Sean was fantastic. He picked up the tv and a mount from the store and got everything in working order. Kudos to him, because the service prior to that was not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tkershaw, Sony TV intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation job by the Capitola Geek Squad. Arrive on time, good clean up! quickly completed a difficult installation above a fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were easy to schedule. They arrived on time and quickly and professionally mounted my wall TV and set up the Sound Bar. Plus, they made sure I didn't have any questions once they were done. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional, if a bit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job. They were very careful not to damage furniture, floor or wall. My one reservation is that BestBuy charges too much for this service ($250).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t use third party installers use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original installation performed by third party contractors and the mounting of the tv and set up was a problem. When removing an older 65” tv they compromised my Directv service by damaging the coax cable. They also damaged the wall when taking the tv off the wall and I had to repair this. Directv came and indicated that the tv would need to be removed from the wall for them to review and correct the problem. From then on the precess went well. Geek squad came in a week later and removed the new tv without any issues and Directv followed a day after and corrected the coax cable problem. Geek squad technicians returned two days later and did a really good installation. They were knowledgeable and informative and did a excellent job in fully setting up the tv and sound bar unlike the third party installers, who just left when the coax cable problem occurred. I am really happy that Geek squad came and replaced the original installers and would thoroughly recommend Antony and his crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Arrived early and were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great picture and the size fits great in our basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up the hard ware and the software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team rocked it! Brought everything to the house, made sure it was all good to go, set it up beautifully, and provided a great assist in getting all of our streaming accounts set up on the smart tv. Well Done Geek Squad!,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it yourself - Hire the pros from Geek Squad - they had me sorted out in no time and made sure everything worked. The only way to go and you are guaranteed it is set up right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician properly mounted the TV and for the most part got it hooked up to the cable and internet. He wasn't especially familiar with Shentel cable and internet, however, and we had to ask Shentel to come out and finish the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi and Gibson were great. Took the time to show me how it worked with the remote. Not that I remembered it all. They were careful installing it so centered on the table. I have always had friendly and efficient service from the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    YAY for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the two gentlemen that installed everything and set it all up were absolutely wonderful! Answered questions, explained everything thoroughly, took their time with me so I didn't feel like they rushed me and just tried to get onto their next job. I am highly satisfied with the Geek Squad!

    I would recommend this to a friend