Customer Ratings & Reviews

Always great service! The installation team was on time after a weather delay and very professional . Thank you Best Buy

Great team from geek squad, very knowledgeable, get my tv installed very quick and clean. Definitely recommend this team for your tv mounting.

Very happy with my purchase and the team that arrived to mount the TV as well as complete the online set up. They were friendly and professional.

Agents mounted tv to the wall hooked up all peripherals and instructed me on how to use. Even helped with applications!

Jesus in geek squad in his assistant are super professional. Thank you refer to your yelp as I gave them both 5 stars. They go above and beyond. They are top notch raising the bar for Best Buy! I definitely recommend them Both. Safe- respectful- efficient- polite and discreet, Also very quick yet precise and diligent .

Excellent service ,will use again. Serviceman knew what he was doing.

Professional & Corteous!! Very Knowledgable & Fast

Agents performed their tasks with skill and efficiency

The two agents mounted my TV and all the accessories. Made sure the TV operated properly and answered all my questions.

The crew was very professional and arrived early. I have a freshly painted house and they were very professional.

Andrew set up my Epson 6050ub projector in my dream game room. It didn’t fit just right at the start. He spent extra time to make sure that it was perfect. He was kind, asked questions when there were workarounds to be done, and treated my girlfriend and I with respect.

The Geeks were wonderful! Pleasant, professional, prompt!

Quality installation into a brick wall. Installers were courteous and provided guidance about where they would recommend to install based on viewing angle.

The technician went above and beyond. Not only setting up and mounting but making sure I understood the fiction of the tv and how to set up roku account. He stood by until everything was finalized the way I wanted it. I was treated as a valued customer and not just another stop on his route.

The crew was extremely professional and went right to work and got the job done in a timely manner.

I had a hard time getting the installation done by the geek squad or total tech when I purchased the plan. They didn’t seem to get their wires in order for what to do on the job. Even though I went into the store , and told them over the phone what I wanted three times, each time they came out. They never seem to have enough time to do it and made me reschedule because of one problem or another. Such as the tv not working. That was OK because they made me a better deal on the TV. I originally wanted and got for a very good price. However the second time they were to install the wiring, they told me that they wouldn’t install The wiring and hide it behind the walls and quoted me another price to run the wires. However, then they told me to hide them in the walls they would have to drill six holes in each wall or in the ceiling Three times and it would be my responsibility to pay for patching it up and I thought that was totally unprofessional so I had to go buy covers so they could put molding to hide the wires along the molding in the unit of my apartment which I had to drive back to Best Buy and purchase three packages of while they were setting up the tv with my existing home, theater and gaming equipment or I would need to make another appointment and it had already taken a month to get my TV up and running, I was charged for concealing the speakers into the wall which they didn’t do and I don’t mind them, leaving them out on the stands for the back speakers, but I was charged the price to conceal them and they charged me two times so I had a lot of problems with that and then they fell down 10 days after they installed it it looked great for the first 10 days but every time I had to push it back in place it started to look ridiculous because I don’t think they did a very good prep job. However, when the technician came back to fix it from a different geek squad location he helped make them even again but plaster had already fallen off my wall so I had a little bit of problem with them. Great guys, they know their products, but I’m not sure that that they are as adept with installation. I would still recommend them, but they have a little work to do such as getting their stories together when you’re ordering a job. it is worth the money once you get the job finally completed that’s why I’d still recommend getting total tech.

The two agents that installed my TV, wall mount, surround sound bar & mount were amazing!! They were very informative, professional but friendly!! I would highly recommend to everyone. I have them coming back for additional work!!!!

The Geek Squad team was very helpful and knowledgeable while installing my 75” and 50” TVs in my home. I needed an in-wall electrical connection that I also purchased at BB. Professional installation by dedicated and experienced team.

The installers really knew what tgey were doing. Very fast and extremely knowledgeable. They installed my 65 inch TV.

Geek Squad was excellent. Took down my old TV Mount and re-installed a new pull down mount, which they said they had not installed this kind before. They installed it perfectly without any problems. Very polite young men.