Customer Ratings & Reviews

The people installing it were great! They got there a little earlier than expected which is good and got everything fixed and finished quickly.

In home service was awesome. Well worth the money. The team was on time, very professional, TV was mounted in no time, & programmed for me. I would highly recommend them.

The gentleman did a wonderful job installing and setting up my new Samsung tv. He was very friendly and professional. He was aware of my physical difficulties and was very thorough making sure the tv was placed correctly allowing me pleasurable television viewing. Thanks so much.

Jasmine and Jason rock! They are the best! They set up the television and soundbar system with great skill, expertise and professionalism . They went over clearly and thoroughly how the television and soundbar system worked. They checked to make sure we understood how to use everything. Thank you Jasmine and Jason!

The geek squad arrived right on time, and had everything required to get the job completed. The technician brought in the new TV, safely unboxed it and mounted it in an efficient manner. He thoroughly explained the operation in the connectivity with the DirecTV system and sound bar. He boxed up the old TV and was gone. No complaints, job well done.

Great service, very detailed installer. Took his time and made sure we were satisfied

Did great job in mounting the new TV and very professional in the job.

I owned 4 TVs but only 2 were mounted. It was time to upgrade so I visited Best Buy and scheduled GeekSquad to install the other 2. They were prompt, courteous & professional & did a great job without taking too much time out of my day. It’s everything that I expected & am extremely happy with this purchase.

The agents mounted my TV, and made sure I knew how to work everything. As usual, they did the job I always expected they would do.

The Geek Squad service was outstanding. The technicians removed and installed the tv wall mount in less than 20 minutes. GS was very professional and took all the trash. Awesome work!!!

Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

Fit perfect where I wanted it. He did a great job installing it. Was not able to install the DVD player due it was not a usb cables. Bummer. Can return to Best Buy due to it’s passed 30 day since ordered it. Useless to me now.

It was perfect. Geek squad did a great job. Television looks great

All questions answered. Polite and professional. They guide thru the process and allowed to make an informed decision on every detail.

Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

The installer named Andrew was very proficient at his job and was very friendly to boot. He explained everything very well and made sure the Blue Ray and XBox we’re hooked up and working. I am about to use them again for 2 more installs. The Geek Squad is top notch and do not hesitate to use them.

the Geek squad arrived on time...called before...and functioned really well. i was reluctant to spend the money on installation, but it proved to be a great investment. the installers were kind, capable,and courteous. they stayed extra time to be certain i could use the tv with my limited tech skills. i am grateful for the help.

Agents mounted my new tv without incident. Install went very well! Then came time to address existing 4k hdmi cable between my 4k amplifier and tv. Agent said my 50 foot cable would not deliver an adequate signal. Then he recommended a fiber optic 8k cable at 41 feet that was on the truck for $500 + tax. Now I’m in the moment to decide to add $500 to this install before testing my new tv or wait to get a new 8k hdmi cable. After questioning agent and my sanity, I agreed to purchase the new fiber optic cable. After agent departed, I was happy with the install and tv but became disappointed after online research of the 8k fiber optic cable. Bottom line, there was a $200 surcharge added to the fiber optic cable because it was on the truck. Also I had to run the new shorter cable under the carpet instead of 50 foot cable path.

The Squad came and connected my new Samsung TV and surround sound with fast, precise and friendly installation! Superb Customer Service!!

The gentlemen who serviced me were on time and extremely professional. What I really took noticed was the care they took in cleaning up after the installation of the wall mount & TV. It as a good decision to use them for these services.