Customer Ratings & Reviews

First time we used in home service to set up and install the tv. Completely satisfied. The technicians got here on time and set things up quickly. Would highly recommend this service!

Called and had the guys come back because my first mount was hanging crooked. I bought a new mount and called to have the job redone... The guys who came to my home were nice respected my property and did their jobs very well and cleaned up when they were done. Great Job Geek Squad!

The 3 who came did a great job installing our tv and the young man who stayed to program it not only did a great job but was very courteous and friendly.

The agents were professional and courteous. They took the time to explain each step of the install and asked my input prior to making any decisions.

Excellent service. They were very knowledgeable and answered all my questions. Installed and connected all items as I wished. Highly recommend for all us oldies whose 'tech support' have grown up and moved out.

Excellent service rep. who installed my 55 in new television. I am a 75 yr. old woman and I couldn't have done it myself. He helped me decide where to put the tv for best usage as well.

Shawn couldn't have been more professional. I had originally purchased the swivel mount, but upon his arrival he found it couldn't be used on my steel-stud walls. Had a fixed mount one in his truck and installed it, mounted the TV, made sure it was programmed (re-connected my Wii even) and cleaned up COMPLETELY!! HIGHLY RECOMMEND the Geek Squad.

The two people from the Geek Squad did a very nice job of hanging our large television on a wall. They also showed us how to use the mount and cleaned up after themselves.

Up and running in less than half an hour. Great job , no mess left behind.

Very professional and cared about me as a customer. There was an issue that was out of their control and they handled it quickly and professionally.

They did the job professionally and efficiently. They made sure to only use items that would work long term.

Your technician Cole Fuller was excellent in every respect. He was very competent and friendly and very courteous. He deserves a raise. He restored my faith in Geek Squad installations and my paying for Total Tech.

Shak and Horatio did a great job in getting my TV to work with the surround sound system. I can now see the 4K picture and hear the nice sounds from all the speakers. I'm very pleased and recommend them and Geek Squad.

The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

The Geek Squad service man has done a great job of installing the mount along with the TV. He must have done thine numerous times since the whole process took less than 45 minutes. I couldn't do a better job. I am glad to include the installation service with the new TV. Strongly recommended.

The in home installation of our TV was excellent. The crew worked carefully and quickly to install the TV. They cleaned after themselves too! Very courteous young men!

Great job installing my 75” TV. They knew what they were doing and listened to what I needed. They were very careful as well.

The tech that installed the one mounting bracket was friendly, efficient, and knowledgeable. I have no issues with the tech. However, we purchased two mounting brackets. The one that allowed the tv to be angled could not be used because it requires two attachments to the wall and our studs were located in such a way the tv would not be centered over the furniture piece. People who purchase this type of bracket should be aware of this requirement/situation. Again, the tech was SUPER, the produce is being returned.

A much better experience - the system was initially installed by a 3rd party that Best Buy contracted out to - it took them three months to install and then was done incorrectly. We had toreschedule and this time the Geek Squad came out to install and did a great job.

The Geek Squad was fabulous! They came first thing in the morning, were polite, courteous, respectful of my house, wore masks and booties. They had my new tv mounted on the wall in record time! Plus, they took care of a problem I had connecting my new printer.