Customer Ratings & Reviews

The team arrived, asked questions, took measurements, installed TV mount and mounted TV, explained the use of the remote and made sure I could access the main apps. They cleaned up and were gone in 45 minutes. First class operation. BRAVO!!!

They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

Techs were quick and kept areas clean. Excellent service.

Absolutely the best experience I ever had with a big organization. The customer service through installation was seamless and a delight. I was well informed, the installer was courteous and knowledgeable, and went out of his way for me. Couldn't be more pleased....

The guys that mounted my tv did a great job. Made it look so easy! I’m so glad I had them do it. Very professional and friendly. Programmed the tv and channel changer and showed us how to use them. Then explained how to program them if for some reason we had too. They did a great job!!!

The two techs were very professional and informative. They did a great job no mess and were protected with booties and mask for Covid. They went thru the instal and all the equipment they installed explaining it to my wife and myself.

Joe with Best Buy was SO helpful and patient. Installed the tv exactly as I preferred

The Geek Squad installers for my TV did an outstanding job. They did professional, clean work in a timely manner. They we knowledgeable & very helpful with my product start up & use also.

Great install; cleaned up any mess; clear instructions on how to use

The two gentlemen who delivered and installed my TV were amazing! They were courteous, fast, and efficient. I had the same crew for the first delivery / install for the initial TV purchase and for its replacement. Great crew. Great service!

The Geek Squad was on time and went to work and literally in minutes completed the installation of the wall mount and 65 inch TV, They programed the TV picked up all trash and answered all my questions. All this in about 1/2 hour.

The agents arrived within the time frame & were pleasant, efficient and quick to answer any questions. Very pleased with their work and Alex made sure I was informed.

Robert of Geek Squad was able to come in and replace my computer wall monitor in just 20 minutes. That made my day since it was in the middle of my work hours.

Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

They where friendly honest told me everything I needed to know about the mount and the tv while setting it up and even gave me a few tours for the tv

Team set up, answered questions and did a GREAT job.

The Medford, OR, in store geek squad installed two smart tvs, (one inside wall wiring), sound bar, blue ray dvd player in our home and instructed us on how to use them. They were all awesome and professional. Go Medford Geek Squad!!!

Geek squad is very helpful and has helped us from everything from installation to advice or what to buy.

Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

Best Buy sent an outside contractor to install my 65" Samsung tv. The guys put tv over my fireplace using my old mount, connected to home theater system, and programmed my universal remote all in about an hour. Very pleasant fellows and instructed me completely in use! Very satisfied.