Customer Ratings & Reviews

Outstanding service and work by the Plano Best Buy Geek Squad team. I can't thank them enough; they went above and beyond to ensure my parents' new TV was installed perfectly, and they understood how to operate it. Overall, a pleasant experience.

Both techs that came were nice and professional. Nothing against them, but I wish Best Buy would let them refund items you didn't need. He was able to charge my card for an HDMI cable...but couldn't refund to brackets I bought and didn't need. Had to drive back to store and do it.

Excellent job by the Geek Squad! The agent took his time mounting the television and he was very professional. He was very thorough in completing the task and did great job cleaning up once the job was done. I will definitely ask for this agent again by name.

They did an excellent job installing our TV mount on the wall. It didn't take long at all and it was all complete. Would recommend them for others to use them!

The guy who installed my TV mount was so nice and did a great job! Didn't leave a mess. Quick setup! He was from the Philippines, really sweet guy!

Both men sent with TV and Sound bar setup new the device and setup procedures and provided us with all the information we needed to operate the system. Great job!!

The agents were friendly and quick. Asked questions on where I wanted the TV. Mounted the TV sturdily to the wall. They took all the trash with them when they left. Great expierence.

The team member was at my house at the agreed upon time. He was able to install the tv exactly how we wanted it, and it was quick. Much faster than I would have expected. He then walked me through the operation of the tv to make sure it worked as expected.

These guys knew their stuff. Exactly how to hang and how to help. They were patient to explain the process and what was taking place. The Techs. were excellent and polite and most importantly installed our new TV perfectly. Thank you.

The service at purchasing was excellent. The Geek Squad members who came to install my tv were very helpful in all that they did in being sure the tv fully operated. They made sure that we understood all the basic things that we needed to keep it operating while we explored all of the options we have available.

The Geek Squad install team did a fantastic job professionally mounting and leveling the TV. They were very careful and had all the right tools with them.

The agent mounted my TV without any issues and connected all my devices. He offered to take my old tv for disposal and I was more than happy to let him.

I recommend this service--they were on time, professional, neat and expert, especially when they encountered some issues with internet connection. I will definitely use this service again!

Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

The gentlemen who replaced my TV were on time, and very courteous. The installed my new TV in only 30 minutes. Excellent service.

Sam an team were amazing! They installed and mounted my new TV so fast. It was professionally done and looks great in my office.

Geek squad were able to install Mantel Mount Pull down TV stand. Though it looked to be new for them, they spend time and installed it perfectly. Thank you vey much Geek Squad. You guys are awesome. I appreciate your good work.

The technicans who delivered and installed my new TV did a great job. They were on time, did a great job on the actual installation and answered all of the questions that I had. Also gave me some pointers that have been useful.

The Geek Squad Install Team were complete Professionals and Knew exactly what they were doing

I was very well satisfied with the installation of my new TV