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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, quick, and very knowledgeable. He did a great job cleaning up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time, surveyed the situation, new exactly what to do with the TV mount. His work was great. Set up the TV (75") with out any help, reworked the TV remote to work all the devices and was in and out in an hour and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my TV super quickly. They were very cautious with my television and wore their masks the entire time they were in my house. They didn’t leave until it was perfect and helped me update the tv and install my sound bar with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ziggy the Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ziggy and her crew were awesome x2. She initially installed our TV and had to come back to replace the TV. She’s awesome and very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was awesome, this is one of the best TV setups i have seen so far, he is incredibly thorough. I recommend Eric for TV setup of any size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With Service Received!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job mounting our new TV and speakers. When they confronted a problem in our wall, they did what was necessary to overcome it. We are very happy with the service we received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were absolutely great! They were able to completely set up our TV explaining how to utilize the controls. Very respectful of our property and meticulous in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians took my old TV down and installed the new one in no time. They set it up to work with my satellite and DVD player and showed me how to work the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at my house right on time. They were very respectful and knowledgeable. They mounted up my tv perfectly and made sure everything worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad did a fantastic job start to finish. They were incredibly fast and efficient, and when they left my new tv was above my fireplace, and the old tv was hanging in my office. Getting the Total Support package saved me money, too. Great job all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Sailing for connecting soundbar mount to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down the mounted tv and laid it on padding they brought with them. They then connected the new soundbar mount with soundbar to the tv wall mount. It all went smoothly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional install all done safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team of Geek Squad installers quickly removed our old plasma tv and installed our 4K smart 50 inch Vizio TV. Followed all Covid safety procedures and were in, out with old TV in about an hour. Did all Internet and Directv hookups! Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in and installed my TV on the wall, and tested the setup in a very short period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't have done it without the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st experience using the Geek Squad and I was glad I did. They watsed no time unpacking and installing my new equipment. They were very proficient, well organized, professional and polite. Highly recommend the use of their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed an old hanging bracket and installed a new one and replaced the TV. He was very professional and knowledgeable. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installtion!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was super efficient. Had gloves, face masks and shoe coverings on. They were professional, courtesy and very knowledable about what needed to be done. I couldn't be happier with my TV wall mount. TV looks bigger on the wall. Thanks Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers did awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed this for me were professional, knowledgeable, and installed this quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unexpected wall plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was fine and the mountain experience was fine however, I was not prepared that I needed an extension cord and I need to have all of my devices coming down the wall with large extension cords and plugged into the wall plug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the geeks at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how professional the guys were that installed my TV. They even offered to come back and get everything lined out and in sync once I was able to get everything replaced that the lighting had messed up

    I would recommend this to a friend