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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harold and Kadishea did an outstanding installation on our new 85 inch Sony TV. They were very professional, timely efficient and helpful. Their recommendations were well taken and utilized giving us the optimal viewing environment! We have immensely enjoyed movies and sports (including the Super Bowl) even more than before. They are a great Greek Squad Team, highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad conceal mounted my TV professionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good and Conceal mounted my TV On studs very professionally. I would recommend them to my friends and family for sure. They were very knowledgeable and presented themselves and Best Buy in a good light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time and mounted the TV up no problem. They were up front with what is included. Be aware that Best Buy has now added different levels of installation. Try to hand the guys a tip and they refused as they are not allowed to receive tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very professional and took care to clean up, aligned, and set up all hardware to tv. I wish I had used these installation services sooner. Takes all the hard guessing out of setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiplap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and I’m very happy with the install. I was concerned about hanging the tv onto our newly installed shiplap but looks awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient and timely service. Wasn’t waiting long after check in call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TVs Quickly / Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They installed and set up two televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation/Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my 85” and 65” TVs. The team arrived on-time and mounting both TVs quickly and perfectly center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and the product was professionally installed and they even cleaned up afterwards. Once the product was installed geek squad even insured that it was tight and sturdy which I appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vetty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was overloaded, I was served with care and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentleman who installed my TV/audio set up was great and extremely professional. It took a little longer than it should have but that wasn't his fault. The store did not give him one of the items so he had to go back to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad, Was awesome!!! He went above and beyond my expectations! Unfortunately the screen didn’t work on first TV, since the store was 5 mins away he was able to go back to the store and get another TV for me! I will be using him again for my next order TV for my bedroom! Thank you Brad for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable. I was very confident in their abilty to install and set up my tv. I am super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech were very punctual and helpful they connected everything I needed as well as synced all my products mounting was superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Incredible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job! They were very professional and made sure my satisfaction was met flawlessly! Great job!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable, helped us find a good height for the TV. Installation was fast and kept a good social distance. Saved us money too with a different mount that suited us better for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were friendly and polite and made sure my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure the installation was neat. They were friendly and polite and made sure my TV was mounted according to my specifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff made it flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek staff assisted to mount my tv plus cable concealed. Shoutout to one of the Geek staff Collin he is very professional and so experienced he even updated me on real time of arrival. He made the whole process flawless and knew exactly what to do. Am so happy with the new look and have got a lot of compliments from my company. See pictures before and after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One team + trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & friendly staff. Professional conversation on setup, height, and alignment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. The squad is very professional and respectful. Yes and they certainly do a super, great job. Thank you.

    I would recommend this to a friend