Customer Ratings & Reviews

The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.

Very good and quick with the TV mounting installation. They mounted my 77 in LG C1. They made sure to ask the viewing level of where I wanted the TV to be, and they cleaned up after. They also help with the setup, including connecting one device and the TV to my home network.

TV was installed above fireplace in no time at all by two very nice, well mannered, knowledgeable young men. These two guys are definitely an asset to Best Buy!!!!!! They not only installed the tv, but hooked up the RoKu for me as well and walked me through it.

Amado and Jerry arrived on time and were courteous and efficient with full explanation of the features.

The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

Geek Squad team did checked the wall carefully. Joshua wanted the mount is very securely fixed on the wall , so he made sure the mount was mounted on the beam behind the sheetrock. After all set, he make sure all wires are place and attached to back of the TV to make sure all were neat

They were on time for set up and were quick and efficient It’s been 2yrs and no issues!

Outstanding job! They installed my 75" set on my old brick fireplace, and it is solid. They offered to show me how to use the remote, and when I mentioned that he was unexpectedly familiar with this particular TV brand and model, he told me he watched a YouTube video the night before so he'd know how to work it. So he could show me! That level of service is almost unheard of these days, and it gives me confidence that their attention to detail was well worth my money.

The agent was super nice and did a very good job in mounting my TV over the fireplace. He was in constant touch from the day before our appointment and after finishing the job took care of all the packaging and even cleaned the dust.

The service was exceptional. They exceeded my expectations. Installation was done in time. Very professional and very clean. Job well done. Thanks

I needed to raise my previously Geek Squad mounted display just a few inches and the guys that came were very quick and professional about it even asking several times if I was happy with the results. Highly recommended and definitely worth the cost!

The guys uninstalled the old tv and removed the mount, took out new tv and installed the mount and had it mounted and operational in no time.

Best Buy installer showed up late, but he called to say why so that was fine. He was very professional and did the job quickly and effeciently. Did thorough cleanup. Very courteous. Helped to set up the functions and explained how to use the remote.

Professional, quick and efficient. TV mounted in less than 45 minutes. What more can I ask for. Great service

The team was great. Showed up on time and made excellent helpful suggestions. We were very pleased.

The agents that came out were promptly on time, Polite, and friendly. Their installation of my mounting bracket and TV were seamless end to end. I would recommend Best Buy’s geek squad it’s worth it!

The power source on my high end Sony TV went within a year of purchase. Sony would replace the power unit, but would not remove the tv and replace on the wall. After the power unit was replaced the Geek squad came out to remount and relevel the TV and to tie the bundle of cords behind the TV.

The texhs that came to my home were great! I forgot their names, but they set up my new TV quick and easy. Expressung my gratitude to them!!!!

Communication before the day of delivery was easy. Then on the day the agents arrived on time. They were careful not scratching the TV. Mounting was quick. Highly recommended.