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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted my television were so helpful and full of knowledge. Would definitely get there help again! Please be polite to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, installed TV & Sonos sound bar. Removed old TV & TV mount. Sorted some Sonos issues for us. Overall well done but small problem with the Sonos wall mount which were able to fix ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a wall mount at Best Buy based on the salesperson recommendation and arranged for installation. When the installers arrived, they quickly set to work and found the the mount I'd purchase would not work for my tv. They explained the situation, and fortunately, they had a mount on the truck that would be the correct size. The installers were knowledgeable, pleasant and efficient, and after they connected my television to the cable box, they tied the cables together and showed me which of the remotes I needed to use for the services on my TV. Thank you Nathan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and left everything cleaner than they found it. Ezra was very communicative before he came out and during the whole process to make sure I was satisfied. Patiently went through options and recommendations with me. They ran cabling in the wall and mounted the TV and soundbar. Recommended I run an extra HDMI in the wall while they were there for future use in case I wanted to hook something else up. Low and behold 2 weeks later I needed it and was sooo glad it was already there and easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to pay the extra fee for set up, The Geek Squad delivered and set up my new TV. AWESOME job. The guys were courteous and knowledgeable. They were able to answer all my questions about the new set-up and were willing and patient to walk me through any "new" items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Technician was Awesome!!! Thanks Jarod Heintz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod Heintz was my installer! He was so fast getting my 75” TV mounted and he took the time to walk me thru the set up. He answered all my questions and was extremely knowledgeable about the product as well as explaining all the functions the TV offered. He listened intently to any conveniences I requested from my TV and he educated me on how to access them if I wanted to make any further changes! My TV’s technology was intimidating at first but he made it very easy for me! I would be stumbling around had Jarod not been here to make it such a pleasurable and educational experience! Thanks Jarod!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted and Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. The worked quickly mounting the TV and connecting the devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his associate were great with setting up the television in my home. Great job fellas! They were quick and efficient and very helpful with showing me how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Anthony & Jason connected our 65 inch tv & set up everything. They did a fantastic job insetting up the tv & explaining how it works. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service came on Time was very helpful and very generous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installatin by the Geeksqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad couldn’t have been more professional and helpful. I was impressed with their knowledge and willingness to go the extra mile to ensure our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise decision by Geek Squad to not install the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer would not do the install because the installation would not have been stable and safe. He cheerfully packed the TV and mount up and gave me full credit for the TV, the mount and installation cost. I will definetly patronize Best Buy again. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great! Extremely professional, and knowledgeable. He did an amazing job, and made sure that we were completely happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and took down the existing TV and wall mount, installed the new mount and TV. They set up everything prior to leaving and answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Could not have asked for better service. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, connected all my devices and ensured I knew how everything worked. Very satisfied with the entire process from scheduling through installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Patrick were very professional and personable. They did an excellent job setting up our tv, mount and speakers. Thye were so helpful and took time to explain everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys were AWESOME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and installed and hung our televisions were nothing short of awesome. The cleaned up after themselves and were good to explain what they were doing and how to operate the televisions after they were finished. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV with great quality and in record time. Made bringing in an 85in TV and getting it mounted look easy. Got all my devices connected and everything cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that cam to install my 75 inch tv were very knowledgeable, punctual, and super efficient. They had my tv installed and programmed lickity split! Super professional! Will use Geek Squad going forward for any installs.

    I would recommend this to a friend