Customer Ratings & Reviews

The agents were on time, customer-friendly, knowledgeable & perfectly executed the install/clean-up. There are great representatives of Best Buy.

We have had them out for multiple installs at this point and they even went out of their way to help me get some items that were out of stock at their location to make sure I had all my stuff set up in time for my house warming party! Much appreciated!

Both technicians were professional, friendly, and efficient. They came in, asked where I wanted the TV installed, marked it out, and placed it on the wall. I'm enjoying the placement so much. Thank you.

Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

Both men were timely, had great attitudes and hustled. They were competent and tech savvy as well! Other items on their truck were offered to us, which we purchased. A very convenient process. I would hire these two men again. Both get an A+!

the agents mounted and installed my TV just the way i ask the agents were very kind and patient with us old folks, they made sure we understood it's operation

The agents came and mounted my tv pretty quickly. They were very nice and friendly. They also took into consideration on how high I wanted my tv to be. Overall, I received the best service with Geek Squad and will be using them for future needs.

The 2 installers did a great job! The scheduling and tracking of the appointment needs some work. Install went smooth and they cleaned up all of their mess plus took the tv box away that i did not even purchase from best buy.

The techs that came to my home knew exactly what to do. They asked me a couple of questions to understand my needs and then they went straight to work. They were quick and efficient. I am looking for other things around the house I can have them do.

The techs arrived on time and called also. Installed my tv,new tv mount and setup internet. I feel so spoiled with the fantastic service. Thank you!

The person who installed my tv was awsome and appeared to install the TV as if it were at his own house taking measurements and making sure everything was correct before making any holes in the wall. I would do it again.

75 inch TV mount in Family room. It was quick, well done and looks great

The Geek Squad did a wonderful job.. from the moment they entered my home, with the 75 inch TV, mounting it, setting it up and taking the big box with them...

Geek squad person was a total professional in all respects. Did an excellent job of installing the TV. He answered all my questions directly and explained everything in a very understandable way. Extremely pleased with all aspects of the installation.

The lg3 oled has nice clear picture great quality i purchased 2 may even get a 3rd one for other bedroom

Our TV’s were mounted to perfection! The two gentlemen who installed were so friendly, knowledgeable and efficient! They were amazing! Thank you to Justin and Trey! Also thank to Mike who helped us pick the right TV’s for our home! They were all so helpful!

The two guys that installed our TV were EXCELLENT. They were very careful unpacking it, installed on it on the wall and even set it up for us & explained how it worked.

The guys were professional and efficient. Lead technician showed me how to do the streaming. I would have never been able to set the TV up without them.

Agent did his job efficiently. The wall mount already installed worked great.

The agent helped to remove the old mount and mounted the new TV at the appropriate requested height. This was done very quickly.