Customer Ratings & Reviews

The agent's was on time they were Wearing all PPE to keep safe they did a excellent job mounting my tv and cleaning up when done I was very impressed with there overall performance well done I will definitely be using geek squad again

Super job putting up TV. Efficient, clean and fast.

The agents helped mount a TV in a tricky corner - great service, extremely friendly and cleaned up. Definitely recommend the Geek Squad services!

The gentleman that was sent to install my tv was very knowledgeable. He answered all my questions, cleaned everything up and made sure I was comfortable with all the how to's in a very short time.

The geek squad is so awesome!! The guys who came out to mount our TV were very nice and informative. The TV was mounted and ready in less than 30 minutes. I was amazed and happy and how great these guys were at installation. TV looks great above the fireplace!!

Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

Why install a huge 85 inch TV yourself and risk breaking it when these guys will come and install it. Totally worth the value to not risk breaking high value items.

The GS were excellent. Took great care with my new items and carpet. Wore footies over their shoes. I love that too.

This TV mounting set up is great! The installation was great! The installers were polite, quick and showed me how it works. They removed all packaging.

The agreement I had with the geek squad was to install to holding brackets and mount two TV’s. However, the brackets for the sound bar were not with the sound bar brackets. The geek squad tech said he would return in a couple of days with brackets and putting cables in the wall. It has now been over a month and nothing from this tech. The tech was a great guy and did excellent work on the areas completed. The overall issue is no return follow up as promised. I also gave the lower rating for the communication lack between order taker, parts department. I would just like to have it completed

Geek Squad mounted and installed with existing wall mount with no problem. Only issue was trying to synch old soundbar without HDMI. Agent tried his best to find a code that would connect soundbar to TV but without success.

Great selection and service. Staff was very knowledgeable and user-friendly. Install team was awesome! Quick, easy and neat. Very polite, knowledgeable and focused. True professionals!

I had my new 75in tv installed and the guys were quick and helpful. Definitely would have Best Buy install more.

The two techs called me an hour prior to the appointment to confirm everything. When they arrived they were super nice and professional. They answered all my questions and were very helpful in giving advice on where to hang my television on the wall. Great employees!

The men that were excellent they kept me informed of their arrival time. They were also nice, great at the install and informative. Excellent service over all.

Thank The Lord God Almighty that people like this exist! These two guys came to my house with a big screen tv and set the whole thing up like I was royalty. Absolutely amazing!

The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!

The Geek squad was great! On time, efficiently set up the new mounts and tv and got our sound bar sinced to the tv.

The installers were fast, efficient and neat. Everything worked as it is supposed too, so couldn't ask for anything more than that