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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Super friendly and professional and thorough. On time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a difficult mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and set the mount as we discussed and cleaned up after themselves. I had it go into a rock wall and the peace of mind to have a professional do this was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys are so knowlegible and they ask you and share their opinion on where they think it would be best stud wise. i have had three of these tv put in and have been very happy and would reccommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually hang and wire high / low voltage myself, because i am picky. BB intallers were very professional, careful, courteous and quick. Very happy with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and set up the TV. Very professional and friendly. When they were done they took away all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional installation by Thomas and Robert. They made sure the TV was set up exactly as we had asked, and then gave us a proper orientation on how to operate the unit. A+ on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents i got did a splendid job!! Very good work and made sure all the connections and everything was super stable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nathan delivered and installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Nathan, delivered and installed my new TV and connected the devices that were viable. My DVD player is old and did not work so he looked up the SKU number at Best Buy so I will go in and purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician mounted my new LG OLED TV to the wall, ran through the setup with my husband and me and demonstrated how to use key features and change key settings. He was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV in a difficult location and did it well! Exemplary service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians connected and mounted the new TV I purchased from Best Buy. They are very professional, courteous and answered all of my questions. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, these guys had to come back the next day, because the fireplace stone dulled all their drill bits, but they came back with diamond bits and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our TV were excellent. Very positive, helpful, provided good information about the TV and it's setup and how to use it. They even checked back twice to see if everything was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out of their way to do a great job. TVs were perfectly centered on walls. They were extremely courteous, polite, & knowledgeable. Great team.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic client experience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is phenomenal. I have high expectations for client service personnel and the were spot on. They were respectful of being in my home. They were courteous and extremely knowledgeable. Can’t say enough good things about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad guys were great! They showed up on time to install our tv. The installation went smooth and when completed they asked us we had any questions then finished clean up and left in a timely manner. Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my 75 inch Sony was done to perfection. The two men were very friendly and efficient. They were knowledgeable in what needed to be done. They also hooked up my surround sound. Everything was done to my satisfaction before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad came out to set up our tv they assured us that our original mount was sufficient for the larger screen. They saved us money which is always a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. Had new Insignia TV stand assembled, 65” Insignia TV mounted to the stand plus cable box. DVD player and VCR player hooked up. Installer Ed and helper could not have been more professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service is well worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the two gentlemen arrived right on time! Such a rare thing these days. They worked efficiently and like a team that has been together for years. Also, they wore their masks through the whole job. I never felt uneasy about having them in the house. The job went quickly since I already had the mounting equipment installed from my other tv. All they had to do was remove the old one and hang up the new one. Most of the job was in setting up the new tv to the cable, setting up the remote, etc. I gained so much knowledge from them as to what the new tv offered, and what services I could now access and how to access them. But one of the best parts of the service was that they took away the old 55" tv! That was the icing on the cupcake. I highly recommend the Geek Squad.

    I would recommend this to a friend