Customer Ratings & Reviews

Adam was excellent at installing my TV. He is very well versed in the area and took a lot of time explaining how to get the most out my TV.

Geek Squad, Charles & John, arrived to our home and installed a 75” TV. They were extremely professional. Charles called me the day before and the day of my appointment. I had an existing TV mounted and he and John took it down, assisted me in putting it to the side and installed the new TV no issues. They put back the soundbar, cable box, DVD player and XBox. I could not have been happier. Charles and John were a really good team. I appreciated them wearing shoe covers and being very careful in their entire removal and set up process. They had to work around a million kid toys and I appreciate their understanding as I went a little quarantine crazy with kid stuff everywhere. Thank you Charles and John! You were stellar.

The Geek Squad tech, Sean, is an ASSET to the Best Buy's Geek Squad team!!! He was extremely professional, thorough, and installed our TV with such great care. This is my first time using Geek Squad and honestly it has been a wonderful experience. Sean is also very knowledgeable about TVs, its setup, and associated settings. We has multiple questions and he answered all of them in detail. Sean knows his stuff. I was pleasantly surprised he knew so much. He even followed up with us to make sure we are having a great experience with our TV and everything is working per our expectations. Simply put, Sean is the BEST, and I MEAN, THE BEST, technician we have come across!! Best Buy, you need to give Sean a raise!! :)

I was curious how a tv mount looks like and after my tv is mounted it looks like I’m in the movie theater

The Geek Squad installed the TV mounting bracket and mounted the TV and hooked up wiring and the wires. They set the system and gave instructions on how to use the system. Very satisfied. Highly recommend the Geek Squad.

Worth it. I wouldn’t have been able to do myself in the time they did. Do recommend having a certified Geek squad installer do it. Nothing bad towards 3rd party but in setting up the Geek squad returned to help set up and teach me some tricks

The 2 gentlemen arrived and installed my tv in a timely and pleasant manner. I have since relied on them to answer two questions for me and all the questions were answered promptly and to my satisfaction.

Our installation was perfect. Aleksandr was great about what needed to be done, and helped me get the correct equipment. I’m thoroughly impressed.

I purchased a TV they brought it they mounted on to the wall. They set it up and they took the old TV all because I’m a total tech member.

The mounting and installation of my new TV was wonderful. The Geek Guys are very efficient and knowledgeable of what they are doing. Taught me how to operate my new TV as well as my old receiver. They are the Best!

The Geek Squad did an excellent job installing the 55" TV from LG. The picture looks great and it only took them less than 1 & 1/2 hours to install. The two installers were very helpful.

Frank and Andrew were true professionals. They mounted the new Sony TV on the existing wall bracket. They plugged it in and made sure it worked. Very efficient!

The agent came and mounted my tv perfectly. He was courteous and extremely professional. I work with tools all the time n my job and I am very happy that I paid to have this done anyway. One less headache for me! :)

Geek squad came in and mounted my 65 inch tv with no problems at all I bought my tv from beat by and my mount from Walmart but they didn’t have a problem and did it fairly quickly with quality

They were fantastic! Very polite and professional, going above and beyond my expectations. They mounted my TV with perfect placement and no incidences. I highly recommend these 2 agents!

The mounting to my wall is strong and sturdy. The installers were nice and they made sure my cords were not showing or hanging out.

The agents were friendly, efficient and informative. They answered all of my questions and I’m thrilled with my new 50” television.

The technicians arrived as scheduled, and took all safety precautions due to COVID 19. They were friendly and worked well together. The service was as expected and the technicians did a great job on the install overall.

We are in our eighties. You were so helpful efficient and courteous. Our installation was upstairs...you people carried thenewTV up set it up and then carried the old "heavy" TV down the stairs. We are so pleased...thank you

The service is excellent for the price and was also done by a well qualified technician in a very short time.