Customer Ratings & Reviews

The service was first class and the tv looks awesome! The agents taught us how to use it, and showed us the features of the tv. We couldn’t be happier!

Mark installed our tv mount and tv. He did a great job. Was very polite, cleaned up the mess and it did not take him long at all. Highly recommend!! Thank you Mark.

The Geek Squad came on time, mounted my tv cleaned up the trash, showed me how to use the tv, asked me if I had any questions and went on their way. They were good, polite and professional.

I bought a Samsung TV for my wife's new home office and the installation service. I also had to pick up a new cable box for the room. I must commend the techs, Marty and Carlos, for surpassing my expectations. During the installation, they found that the cable company assigned the wrong box to my account. They were able to determine this when the TV failed to operate after the installation. They patiently communicated with the company and completed the installation. I thought I was going to have to arrange a service appointment with the cable company before we would be able to watch the new TV. My wife and I sincerely appreciated this since we were having guest that weekend. Best Buy is fortunate to have employees like Marty and Carlos who put the customer first. I just want to thank them for taking the extra steps to complete the installation so we had the TV available for our guests.

The installer was super quick and knew exactly what he was doing, which gave me confidence that my large TV wouldn't be pulling out of the wall and falling. If you are trying to mount a large TV yourself with a friend, rethink that, and have Best Buy install!

On time, pleasant, efficient, neat, and thorough. Very satisfied with the service

Geek Squad installed our 82" Samsung QLED 4K UHD, HDR and Sound Bar System in our great room. He also came back a month later to calibrate the TV and it made a world of difference in picture quality and sound compared to factory default settings.

The installers were efficient and professional. They made sure that they cleaned up after themselves before leaving.

I've used Geek Squad several times, both appointments went very well. They are knowledgeable and curtious. They take their time, answer every question, making sure you are happy.

Excellent tech and clean installation. Siding looks natural and even the electric service providers were impressed

The agents were very knowledgeable and friendly. They mounted the tv above my fireplace perfectly. The agents followed all cdc guidelines and completed the job quickly. Will definitely use geek squad in the future!

In order to put the television where I had planned, they would have had to drill some new holes and rewire some things. They were very patient as I tried to decide whether to find a new location for the television and even offered to come back the next day so I could have time to think about it. They were very helpful, patient and kind!

The crew was amazing. Punctual, professional and extremely precise with the tv and speaker installs. They went above and beyond making sure everything was set up correctly.

They did an outstanding job on my TV. I’m so glad I had them do the mount and install. Highly recommended.

The T V and mount were set up quickly, connected all devices and gave instructions on how to use them.

The agents were very professional. They put covers over their shoes and had the new TV up and running in no time. I was even able to purchase a 4K HDMI stick.

Agents were on time and installed mount and TV in timely manner. Setup necessary connections and Roku Streamer. Cleaned up and took box, etc. on our request. Very personable during the entire time.

There were 2 technicians installing my TV because its a 75 inches TV. Very professional and efficient as always. They also helped to setup my TV and cleaned up the area. Highly recommended.

I was very impressed with the 2 men that came to my house to mount my tv on the wall. They were very professional & very nice. They did an excellent job.

geek squad did great job takeing my old tv off wall and put my new 75inch tcl qm8 tv on wall great crew