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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 38,679 reviews
  • Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the TV Mount. I would give them 5 starts if it wasn't for them reconnecting my electrical/cable plate back to the wall after running an addiotnal cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected my devices fast and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our frame TV in minutes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re on the fence, trust me… Total Tech is worth the money!!!! Do not second guess the decision to get this service, it will save you unnecessary headaches and money! These techs are professional, knowledgeable, work quickly, clean up after themselves, are always on time, and the list goes on! When a neighbor told me what he paid someone to hang just one TV, I realized that was less than the price I paid for a service that includes one year of services and deep discounts for more difficult or custom jobs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancellation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple appointments had to be rescheduled on geek squads behalf and mounting did not take place until a month later. However the technician that came to mount was on time and very efficient. Got everything all set up and cleaned and less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount and install on a custom build!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy “Tech Package” for $150 to have my Sony Bravia 75” TV mounted by Best Buy’s Tech team in a dedicated cutout above a custom fireplace build. Best Buy’s installers worked hard to find the mounting studs behind this custom wall and got the mount secured and tv hung properly. A job well done by their team. Also worth noting is that I had 4 other tv’s to mount in my home and with the “Tech Package” Best Buy will mount those for $50 a piece. Pictures are included in this review so customers can see their work. Last but not least a “thank you” is in order for my contractor and his team for completing this custom build from nothing but a drawing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service from the geek squad. They mounted my new tv and set up my roku. They were both nice and professional and the installation was fast enjoying my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys unpacked the 83” tv, installed the mount, installed the tv and sound bar, and set up the controls and cable. Then they cleaned up everything, put the furniture back and took all the packaging away. They also explained how it all worked. Courteous, friendly, fast, knowledgeable and would highly recommend them. If you are getting a large, thin, heavy tv, it’s worth the cost to have it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can't be beat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered and set up professionally. It was wall mounted perfectly. All the functions were shone to me to be sure I was able to use the TV and enjoy ALL that this TV has to offer. I could not be more satisfied or expressed with the time it took to set it up and have it working properly. The guys are provessionals. Thanks! Could not ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On going support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. After I got used to the controls they even came Back to help me adjust everything to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re knowledgeable and i would greatly recommend getting their services especially installing an 85 inches TV to a wall mount bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Trey(I believe) did a fantastic job. They were efficient and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and helpful considering the fact i am a perfectionist. I’m extremely happy with the mounting service, i had a very small space to work with it and they did it perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time clean and professional. They set safely and securely. Clean up after words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast, clean, explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman mounted, installed, set and taught my son how to work everything. Very clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job thank u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on point from sale to installation can’t beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melvin and another gentleman came to my home to hang my television on the wall they were friendly courteous and very accommodating. I had purchased a braket for the wall but it wasn’t quite wide enough and luckily they had one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were done super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. Completed the task and a few other extra things i asked them to complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expeditious and knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, expedient, knowledgeable with a tutorial and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. They walked me through the process and asked questions to make sure I was happy with the placement of my television . They helped with the setup and everything. It was a wonderful experience. I’m planning on requesting the same team for my next install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rack. Does its job. No complaints. Been over a year and very happy with this purchase.

    I would recommend this to a friend