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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Sony TV - 48"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need the TV mounted. They placed it on the stand. They were excellent - took the time to show me how the TV worked - couldn't ask for better support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond service. They wanted to make sure the TV was perfectly mounted. The service technician's explained and even help setup the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro big screen mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless mounting of the big screen over the fireplace. These guys were on time, polite and total pros. Would have ruined my whole day trying and these guys were done in minutes. Plus they liked my dog! Thanks geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt and answered all questions. Not only mounted TV but set it up and showed me how everything w

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job once they saw I wasn't about to buy their tv mounts which cost more when I had already purchased the ones I wanted to use which had more functions to it & was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work for a wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my TV. It was a fairly high wall mount, but they got it mounted quickly and without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always do from now on!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and very professional! They were able to install without any issues and reattach all my devices to the tv! I would hire them again in a heartbeat! It saved me time and effort by having them do it and having it done correct!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and completely professional, knowledgeable and courteous. They explained everything as they went along and spent time showing me how to operate the system until I got it. Geek Squad always rules!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and got the job done very polite and helpful. They arrived in time took everything out and mounted it how I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, didn't need it because was for a Samsung Art tv). They were open to explore my request for a particular install (needed the cables run elsewhere), but were also upfront about why they weren't able to do it. I recommend TotalTech because install for both TVs I purchased was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were were great! They followed Covid-19 safety guidelines (i.e. wore masks and wore plastic coverings on their shoes) and they were helpful answering all our questions. I would highly recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on-time and completed the job in a short time. They were effective in answering all questions and very courteous. Kudos to best buy Geek Squad. I would recommend this annual subscription to all my friends and associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a super job, mounting and connecting our TV & soundbar. He went above and beyond, cannot say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick, on time and clean up. They verified I was happy with placement and walked me through product features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 56 or larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this mount it makes it easy to get to the cords and wires on the back of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional, informative!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was great! He arrived on time, notified us when he was on the way. Covered his shoes before walking on our floors, install was quick, he was patient and knowledgeable. David took his time explaining every detail, wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to install the TV mount was SO NICE and knowledgeable and efficient. And I love the peace of mind knowing professionals installed it and it won’t fall down since our TV is pretty large and heavy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and very friendly. He connected my tv to all devices and showed me how to use them five thumbs up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new wall mount! Geek Squad fit it in perfwctly to my space, replacing an old wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad did my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an awesome job mounting the tv with our better mount and then doing the sound bar. Timely and efficient service!!

    I would recommend this to a friend