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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Friendly knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected it to the cable box and an old dvd/vcr player I have. They set up the tv and made sure everything worked. They showed me how the remote worked and set up my tv with my wifi too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and answered all of our questions. They were courteous and on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with installation but missing fire stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well and very happy with everything but we had a fire stick on the old TV that disappeared and when I called the person who installed it to find out where her put it I never received a call back. We would have liked it back for another TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Guys!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install our TVs were just amazing. They were extremely helpful and knowledgeable about the product, They did some kind of magic with the cords that was amazing. I would recommend this installation crew to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always kind and helpful. They came in and did their job and were VERY patient with us old folks, explaining how it all works. They waited until we understood the remote and what else we needed to do to enjoy our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys that installed my 82 inch TV did a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the appointment thru the 800 number wasn’t the best but the guys who did the install were professional and very good at their job. Very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install Effective n Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Work once the crew arrived. Fast Efficient Set up Under 30min. Very Productive n Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team did a great job installing my new TV and explaining things as they were going through the process. Also kept me informed of their arrival time and were very professional throughout the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount my TV. They were professional, neat, knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go for your big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, especially Nathan were Exceptional. They were thorough, patient, and answered all my questions while mounting my new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beach Cabin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation crew began by asking to review my expectations for the service call. They listened and asked for added clarification as needed. After installing the new TV they reviewed operating systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous and mounted the tv without difficulty. We have had problems with our Harmony remote and they are supposed to return to replace that device. It is just taking a bit longer than we hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and worked fast. They did an amazing job getting my other equipment mounted out of sight and walk us through all the features and set everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my tv, they did a fabulous job with the installation and programming the tv. They went over everything with us. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was great! Very knowledgeable and professional. He relocated my tv and accessories quickly with minimal disruption. I was very happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damian and his associate did an outstanding job installing TV and wall mount bracket. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Samsung purchase! Excellent picture quality! Smooth delivery and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV and wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick and professional. They installed the wall mount and TV, helped us get the TV programed and running again. If I ever need something else installed I would request this team. They were awesome!!

    I would recommend this to a friend