Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job mounting the TV, connecting it to everything and making sure my network was sufficient. I have only good things to say about the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brent Coleman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good. He mounted the TV around the wall outlets which put the TV to high. So he came to me, we talked and came up with a new plan. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65” TV quickly!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very courteous, answered all my questions and cleaned up. They made everything was fully operational and I was comfortable before they left and how to get a hold of them if I had any issues later. Very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in a timely fashion and was very professional. Mounted tv outside and made sure sound bar was working properly. Couldn't ask for a better job. Nate and Gil are awesome very knowledgeable about equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy I purchased this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted professionally and quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was fantastic! Made light conversation and provided thoughts/recommendations on actual height of the TV. Would highly recommend the tech! However, it tool almost ~3 weeks to get it scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONALS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my 65inch LG tv were very professional. The tv was installed on my wall quickly with no issues. The guys cleaned up and took the time to show us how to use the tv and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came and mounted my tv was very nice. He was thorough and made sure I was happy with everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert and Nate did an awesome job connecting our TVs They set up an Amazon Fire Tv and did some troubleshooting on a Samsung TV that wasn’t recording to the TiVO. Very respectful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered, hung and completely set it u

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and hung TV did a fantastic job! They even set it up completely. First rate!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent In-Home Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were there on time, mounted the tv - went the extra mile to make sure it was a professional job - it looks great and they even cleaned up after themselves. They were very nice and I would very much recommend them for any install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mounting hardware, mounted the TV, and connected all our devices. The time taken was very appropriate. There was no mess to clean up after the agent left. Excellent job and professional in every sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manada / Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon and Jesus from Manada installed my new TV. They were on time, friendly and very courteous. They were great in teaching me about my new smart tv and remote..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with The Geek They arrived on time and did a great job hanging the TV They were sensitive to our home Came in with shoe covers and cleaned up after themselves Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs done an excellent job and showed patience while helping me to understand how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV was Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted in the exact spot that I requested, The team had to make an adjustment and did so with expect experience. I was very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Team was on time, courteous. Walked us through operation and left when all systems were operational. Same Team installed TV, sound system. Appreciated having same expertise return for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris & Jose our technicians/installers were both amazing. Very professional and gave us a step by step instructions on how to use our new TV. Geek

    I would recommend this to a friend