Customer Ratings & Reviews

Excellent expertise! The Geek Squad agent knew how to install/mount our new little TV on the wall mount with the DIRECTV box.

The agent was professional, quick and explained everything he was doing. He left the area clean and clear.

Very Professional and knowledgeable. They were on-time and very helpful in showing me how to work my new tv and sound system. I highly recommend the Geek Squad service.

A great decision to buy this mount at an affordable price. The Geek Squad did all the work and they were outstanding in setting up my new TVand mounting it on the wall.

Marty and Amanda were terrific. They answered all my questions and in my mind, the went above and beyond all my expectations. They were incredible!

I’ve been using the Geek Squad for years. They are very knowledgeable, professional and courteous. I highly recommend them for all your TV and theatre installations and repairs.

The agents hung the TV and gave me hints on how to set up the Roku. I have other Roku's but didn't know some of the shortcuts - VERY helpful!

Fast clean and a job well done, sometimes you need to get the job done by people that know how to donit right the first time

Extremely professional and personable. Did a very good job adjusting my wall mount and mounting the TV.

The Geek Squad mounted and set up our TV and the programmed the TV.

We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

The Geek Squad team showed up as scheduled and installed the Wall Mount. They explained what they were doing and completed the task by making sure everything was up and running.

Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

Although I was given a BETWEEN 12 and 4 pm window of arrival, at 11:51 am, I received text saying they were 5 minutes away. At 12:02, I asked for 10 minutes to get myself appropriately dressed (just out of shower) and at 12:03 Zach says they had already been there 10 minutes and couldn't wait! The whole ETA notification process was rushed, inconsiderate and disrespectful. However, since I made it to the door and they were able to proceed, I was satisfied with the overall setup and install to my floor TV stand.

In and out… gave me great advice and mounted the TV just how I wanted. Had to pay extra to mount over the fireplace but it is what it is.

Outstanding TV and the mounting device lets it sit in my family room cabinet at the right hight above sound bar and close to edge of the opening for best view

On time, great communication and a stellar job taking care of our investment. The install agents treated my wife with respect and took the care as if they were at their own homes.

They were professional and expedient knowledgeable. Gave me a crash course on everything I needed to know

I put this tv in my media room and it is perfect. The room is not very big put the picture quality great.

The agents did an awesome job of installing my tv as requsted. They cleaned up and took garbage with them.