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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, great technician and installer. Will use again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys did a great job removing our old TV and installing the new one using the existing wall mount bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs sent to my house were very knowledgeable and spent time to explain everything to us. They were also neat in cleaning up after themselves. They had the install completed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, we’re very customer focused, friendly and efficient. They helped set everything up properly and showed how work the controls. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deeperwallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First group was OK. Helped me get it so Chrome display would Cast to TV. Second trip guy was totally great. He really knew his stuff and helped me get an HDMI connection between the TV and my computer so I could display my trip photos. First group didn't seem to have a solution for that. Had to have the second trip because the thin mount sold to me was too thin for the plug end to fit behind the TV into the wall outlet behind the TV. So, had to have second trip to remove the thin mount and replace with the deeper one. Also, even though I said I wanted the sound bar hung, the salesman did not sell me a mount for that so the second Geek did that. Cannot praise #2 enough although #1 was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installation team did great, I was so relieved I ordered the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job in installing my wall mount so the tv wouldn’t be affected by light from the windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a great knowledge and can explain how to use it to you in your terms to where you understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job with their TV mount install. Also, were able to provide me a sufficient amount of information regarding having your TV mounted. Overall, I'd highly recommend to everyone. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, very pleasant and knowledgeable. He did a great job installing the mount, explaining every needed to know, and cleaning up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the TV mount and TV! Our newest Samsung TV looks and works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Explained the procedure and asked advise and directions so it was completed to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely helpful, the best overall installers I have ever had for anything I have had done in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the Geek Squad would have mounted my new 65 inch Samsung QLED on the wall for me. They are professional, well mannered, kind and took great care protecting my property. Not even a speck of dust or debris on the floor. I will use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician they sent did a great job and was extremely helpful and knowledgeable. Would ask for the same technician again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and I could not have asked for anything better. Bot Geek Squad members were very respectful and very knowledgeable. I w pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount does its job for sure. Planned on putting the TV in the corner of my living room but ended up having to mount it flat to a wall because it was too big for the mount to do all that. Still love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was excellent and super fast. Love the Tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third TV installed and the service is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third tv I’ve had installed by geek squad and as long I purchase TVs from Best Buy I’ll have them mounted by geek squad. The crew who installed my 85” Samsung were on time. Explained everything to me and treated my apartment with respect. They took extra measures to make sure I was comfortable with them in my apartment while the covid-19 pandemic continues. They made sure I was happy with the placement and explained how to fully utilize the adjustable tv mount I purchased. They made sure to setup the tv and explain the remote and features of my new 85” Samsung television. They put everything back in its place when finished and were done in a very timely manner which I appreciated. Always satisfied with Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed four TVs, three of them were over 68”. All look great and were placed exactly where we wanted them. Great job!

    I would recommend this to a friend