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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service - Well Worth Having It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew that at my age, and knowledge of today's technology, that having the Geek Squad do my install was the only way to go. I used this service many years ago with another TV install and was very satisfied. This time, the guys arrived on time, and did a very professional install. They kept me informed every step of the way through it. They were honest about not needing the new wall mount purchased since I already was using a suitable wall mount for this new install. They made sure my 7.1 audio system connected correctly. They ensured my blue-ray player connected correctly. They showed me how to stream from the internet, and how to use my new voice remote control device. There was nothing they did not cover with me. Then they removed my old TV that was being replaced by his install. This is the service to have when getting a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TVs for me. The were professional and courteous. Didn't take long as they were experienced in what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to hire Geek Squad to install my 65" and 32" flat screens along with the Linksys Velop Router and couldn't have been more pleased. Mike from the Geek Squad was extremely knowledgeable and installed everything quickly and flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, fast , and respectful of our space. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount - Excellent Service - Timely Arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. The techs were courteous, sent a text prior to arrival, and on time. The install was completed in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quality installation. They really took their time to make sure the job was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and setup of the new Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team came in and using the mount I provided attached my 65” TV to the wall. It took them less than 40 minutes to complete the job and they set up my remote along with my Apple TV streaming device in minutes. Very reasonable charge as I’m a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DILLION THE MAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillion was great, he mounted 2 TV's and did a fabulous job. I will always ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happier. They were very professional. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional services! Staff was very nice and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install ofsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Quick, professional and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and installation = Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the bracket and mounted the TV in a very quick and efficient manner. They were well versed in their hardware and tech skills. Many thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service installed my T..V. WallMount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Both Technicians were very polite and did a very clean job. I will hire again for my next service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these guys. They worked tirelessly for an hour to ensure everything was perfect. They took care of my property and took time to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent! Service was very professional and she was quick and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin was excellent installer and explained well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

    I would recommend this to a friend