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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38600 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 38,600 reviews
  • Rated 5 out of 5 stars

    Geek squad conceal mounted my TV professionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good and Conceal mounted my TV On studs very professionally. I would recommend them to my friends and family for sure. They were very knowledgeable and presented themselves and Best Buy in a good light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and the product was professionally installed and they even cleaned up afterwards. Once the product was installed geek squad even insured that it was tight and sturdy which I appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of 85” Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was first class. Did a great job… highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia TV and Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv and sound bar. It's absolutely clean looking and sleek. The tv color is magnificent and the sound bar is beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a real good job and they good job in real professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver and mount TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service mounting TV on to wall. Friendly agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our frame TV in minutes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re on the fence, trust me… Total Tech is worth the money!!!! Do not second guess the decision to get this service, it will save you unnecessary headaches and money! These techs are professional, knowledgeable, work quickly, clean up after themselves, are always on time, and the list goes on! When a neighbor told me what he paid someone to hang just one TV, I realized that was less than the price I paid for a service that includes one year of services and deep discounts for more difficult or custom jobs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I gave to say is that the installation of the Samsung TV was Perfect, the guys were professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang up job mounting my new Frame TV. The guys were knowledgeable, courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and respectful and knowledgeable and cleaned up after themselves great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad There Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new television and needed help with mounting to an existing mount. It turns out it was a great idea to have help because my previous Television mount was getting ready to crack the rest of the wall causing the mount to fall from the wall. Geek Squa was awesome and helpful there work comes highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On going support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. After I got used to the controls they even came Back to help me adjust everything to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable, helped us find a good height for the TV. Installation was fast and kept a good social distance. Saved us money too with a different mount that suited us better for our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the tv satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient tv mounting. They went the extra mile and installed my speakers into my receiver. Turned out that the sound from the rear speakers was terrible and i had to disconnect the whole thing. Plus, since they spliced the wires, I was not able to set up the whole surround sound I had previously had upstairs. So the sub, sound bar and rear speakers were useless to me and mi had to buy a whole new sound bar. Now i have wires running all over the wall and does not look like it was professionally installed at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He communicated his arrival time accurately and professionally. Did a wonderful job mounting our tv’s being mindful of our new wallpaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very professional and took care to clean up, aligned, and set up all hardware to tv. I wish I had used these installation services sooner. Takes all the hard guessing out of setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time and mounted the TV up no problem. They were up front with what is included. Be aware that Best Buy has now added different levels of installation. Try to hand the guys a tip and they refused as they are not allowed to receive tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tvinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just built a new house with a large room with a bar, purchased three TV's for that room. Used Best Buy to have TV's mounted. Guys came on a Saturday and hung all three, excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and very efficient. Job well done. I will definitely use them again for this type of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentleman who installed my TV/audio set up was great and extremely professional. It took a little longer than it should have but that wasn't his fault. The store did not give him one of the items so he had to go back to get it.

    I would recommend this to a friend
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