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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our 65” Samsung QLED TV and sound bar. The lead tech diagnosed and fixed our router issue. They were on time, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't have asked for a better tech or outcome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was there right on time. Was respectful of my house and things and did a great job of mounting the TV and connecting everything. He also helped with some adjustments to the TV that helped quite a bit. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks great! Quick set up and the installer was very professional and knowledgeable with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was mounted correctly and expeditiously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent mounted the TV and ensure that everything was working before he left. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was neat, efficient and friendly. They installed my TV with care and explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Tech person was on time and very nice. When install was complete, the packaging was picked up and removed. No mess left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and answered any questions I may have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service; Love the picture quality! Will recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys make a excellent job, they are professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Helped set up additional electronics that were purchased as well. Geek Squad + Total Tech is absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers of TV’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality job. Attention to detail, training provided on new features. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely satisfied with the install and set up for our tv. Very professional and eager to get everything just right. These guys know what they are doing. They made sure we knew how everything worked since this was our first Smart Tv. SONY XBR65X900E

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In depth questions before they made the delivery so they can plan accordingly. I received a call with plenty of heads up and they made sure everything was setup how we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the bedroom!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price. All the bells and whistles and great picture and sound. Geek Squad did a great job hanging in my master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time above fireplace and cleaned up all debris. They connected my devices and saved all active apps that we use. Showed me how to add more as well. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with multiple TV installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 tvs installed by BB and in both cases they did a great job including hiding the wires in the wall so they are invisible as well as ensuring that the TVs are at a good height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, professional crew. I could not have asked for a better result.

    I would recommend this to a friend