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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a Geek Squad team's help to hang a 98" TV. What a professional job! Everything was done on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were on time, very personable and friendly and quickly and efficiently installed the tv. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Courteous and professional and they cleaned up everything. Not only the packaging but all the dust from drilling into the drywall. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professional who installed our tv went above and beyond to help us understand the setup, and even helped us organize some of wires left tangled by the internet company. I am a best buy customer for life just for the geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these guys were great! They were very professional. Did a fabulous job. Left my living room as neat and clean as they found it. They removed all the packaging. They explained all the features and answered all my questions perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached the mount to the wall and mounted and set up my new TV. He was very fast and left no mess behind. He was polite and thorough in answering all my questions. A truly great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install team was great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great! Knowledgeable and helpful. They were respectul and truthful. Much respect and thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work performed professionally and on time. They cleaned up after the installation. We have used Geek Squad and have been pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service done by Kimo, giving heads up when they’re on their way, when they’re outside the apartment complex, and fast installation of wall mount both tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad R Schaeffer did a great job at install. He was courteous and well organized. Clearly had great experience. Install was perfectly done with all wires hidden behind existing wall channels and tv hung with sound bar. Very happy with result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a sound bar & Hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi did a great job. thank you! He was with another guy last time he came and the other guy was great too. They did a great job and they’re both pleasant people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effecient and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted t.v Gave advice were curteous and careful with flooring and walls as t.v. was being moved geek squad showed us how to use our sonos sound bar as well with this t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. Right on time and did a excellent Job remounting my TV. Made sure I was satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience with our latest install of our 70 - LG TV. The installer came prepared and he was very knowledgeable which made it even better. Love our new set up. I will use Best Buy services for future in home install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very courteous and did a nice job getting the mount done solidly and accurately. Afterwards they took their time waking me through the details of the tv and sound at. Well done, I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation, again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ang knowledgeable service tech, well worth getting Geek Squad contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they did a good job, and they were fast doing it. Very professional!

    I would recommend this to a friend