Customer Ratings & Reviews

I had a member of the Geek Squad install a TV wall mount bracket to elevate my TV from the stand. The technician was on time, efficient to complete the task and very accommodating.

The crew was prompt, prepared, knowledgeable, thorough, and attentive to detail and to the customer. Can’t say enough good about them.

The 2 professionals that came out to install my Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV and Legrand - In-Wall TV Power Kit did an excellent job. They were very professional. They answered any questions I had about the TV. They cleaned up after they were done and you would never know they have been their. The department that scheduled my install kept canceling the install date. I reached out to the store manager PK and the Regional manger Nelson. They took care of it. Thanks to them for making this purchase a good experience in the end.

How nice it was to have the geek squad assist in equipment selection and installation. I highly recommend this service this was the most painless install i have ever experienced

Crew did an excellent job. They were careful to protect my furniture from dust and cleaned up the worksite. Also they saved my money by telling me that the HDMI 2.1 cables I bought would not improve my TV or soundbar performance for the inputs I was using.

The geek squad agents were extremely helpful in setting up and mounting the TVs. Even offered to come back for any thing that I needed.

The installers were knowledgeable about the equipment they were installing along with my existing satellite and sound system. The synchronization was completed and all systems working together in no time.

The Geek Squad technicians, (David and Ricky), were very courteous and efficient, and they did an excellent job with the install and setup of my TV and mounting bracket

The team from the Danbury store are the best team in the area!! They were knowledgeable and found a solution to a lingering problem in our set up! Completely night day! Thanks guys for being the best of geek squad!!

Very happy with the installation. Excellent work in setting up my tv. Good job Geek squad team.

Although I asked for a Geek Squad delivery, a contract delivery person was dispatched to deliver and install the TV. Since I also asked for a hall-off of my old TV which was very large and heavy and needed two strong men, they only sent 1 person. I had informed the delivery customer service in several phone calls that it would require 2 strong men. We even had to re-schedule the delivery because the first delivery person was a single woman and could not of done the hall-away alone. I’m am very disappointed that no one read the customer service notes!

I had Geek Squad mount a 75" TV above my fireplace. The 1st time they came out the TV was mounted off center. This wasn't their fault. The mount I already had didn't allow for centering and the people from Geek Squad knew it, asked if we were happy and one of the 2 said she wouldn't be happy with it being off center. Wife said it was fine. Later wife decided it wasn't fine so we called them to come back out. The 2 that came out out up a different mount that did allow centering free of extra charge. Wife and I are very happy with how it looks now and would 100% use Geek Squad again. Their price is higher than others but they made sure we were happy and didn't charge anything extra to make sure we were happy.

Outstanding service, mounted 75in tv to wall and installed soundbar, tied all cables together and took time to hide / put the Comcast cable under floor trim.

Got the service for my sister In law and they did an amazing job! I believe it was a third party though…but they knew what they were doing!

Techs did an awesome job mounting our new TV and speakers. They also took the time to to give us some pointers.

Geek squad was quick and efficient with mounting and installation of TV. They were able to provide extra cables to add to the enjoyment of the TV. Well done Geek Squad.

Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

The agents were knowledgeable and thorough about what was needed to hook up my TV, Dish, Blu-ray player and our Bose unit. Don't do it yourself, let the professionals handle it for you.

Agent removed the old TV and using the using the existing mount mounted the new TV on the wall with no issues

Technicians KB and Jeff were excellent. Knowledgeable, went out of their way to resolve an issue, polite, cleaned up, showed how to work everything.