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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a precise and professional job completed. Blake and his helper was very knowledgeable and efficient with my installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was mounted with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen disconnected old tv, mounted new tv as well connecting DVD player and DVR. Both of the gentlemen were professional as well as friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Tech Was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was great! He was very knowledgeable and recommended the larger TV wall mount than the one I ordered. He installed my 50” Toshiba Fire TV I just purchased at Best Buy with the TV wall mount. He was very honest and excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and workers were quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional and courteous. Explained how to use equipment and answered all of my questions. Cleaned up after they finished. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and respectful installation. On time arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up and installation was good, even awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount and Geek Squad team did a wonderful job of installation and setup. All components are mounted behind the TV except the Bose sound bar mount which is mounted to the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy over the year have been a very satisfying store for electronics and other needs.Thier customer service have been great soon as I entered the store they welcomed me what great hospitality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived right on time and installed my tv mount without a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted beautifully and efficiently, and the agent communicated well every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law was very pleased with the mounting and installation of his new flat screen TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98" T. V. Mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with instructions, well experienced and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Installation: Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my TV Wall Mount was not only efficient but also quick. She took great care with my flat screen and truly wanted me to be happy with it's placement. She was proficient with the equipment and even applied updates to my TV AND reprogramed my remote so I only had to utilize one. After all was installed, she cleaned up beautifully. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done quickly and high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and detail oriented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the tech support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my TV, mounted it, connected my devices, showed me how to use my remote, helped me get the color, brightness and sound I desired and even helped me with an old iPod I was having trouble with. (Not in their job description) : ) They were on time, very friendly, respectful and took care of everything I needed. It was worth the money to not have to worry about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV on to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside it being overpriced the ppl was amazing no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and installed the tv mount exactly how it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and set up less than an hour and showed me how to work my tv properly. I highly recommend this to all my friend and family. -ps not a bot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have hung my wall mounted TV’s myself. I decided to contract with the Geek Squad this time because I wanted a more professional installation.... and I got it. Thanks Geek Squad.

    I would recommend this to a friend