Customer Ratings & Reviews

Excellent Service - Came in setup Tv Made sure everything was setup as we requested Answered All Questions

Best Buy installed the mount and tv quick and easy. I had a great experience and would hire them to install again.

Installer was professional, knowledgeable, efficient, and friendly.

The agents showed up on time, delivered, mounted and setup the tv, even in the pandemic. They took extra precaution and practiced safe distancing, wore masks and still were very friendly and fast. Thank you.

The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

Home Installation service was done very professionally. I like the way they explained everything they are doing. Helped in setting up the speakers and aligned the TV very well. Hats off to their service.

The agents mounted my new tv and got it all set up. They were very professional and friendly and asked me if everything look good. Thank you.

George and his boss did a great job installing my wall mount and tv. Very professional.

guys showed up on time great job moving living room tv to bedroom and wall mounting it is very vewable from whole room

Geek squad installed quite easily and quickly. No problems with installation. Lots of extension and/or angle adjustments. I mounted an 80 inch Samsung and it worked very well. No problems or complaints.

Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

The Technician came on time, respected our safety, explained what was needed and requested our input regarding the mounting of our TVs. We couldn’t have been more satisfied with the work that he completed.

Quick and efficient, they cared for my house and belongings. I've used them twice and still use them again.

The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

agents mounted the tv in my bedroom. wanted to make sure the hight was perfect for us and made some suggestions on setup. they connected the apple tv and hid the wires completely. better than expected and great service.

The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

Geek Squad (Brian and another associate) arrived on time. Were friendly and professional. Knew what to do and installed new TV in no time. Adjusted picture and sound to my liking and explained what he was doing. I had purchased a new wall mount as my current TV was so old, didn't know if old bracket would work. Brian checked it out and told me they could use old wall mount and I could return new one. He didn't take advantage of me when he easily could have and install the new one, but told me to take it back to store and get a refund!! Took away the TV box and all the styrofoam that came it with it. No mess anywhere when they left. Very pleasant gentlemen and worked very efficiently.

The agent that arrived at our home was fabulous! He did a great job. The problem that we have is we used a different credit card to pay for the electrical box and the wrong card was charged. Not only was the incorrect card charged but the amount that was charged was doubled. I tried contacting customer service and it was a complete nightmare when I finally got someone on the phone after waiting for over an hour the person barely spoke english and told me that the charge was for approximately $100 when in fact it was $200. He had no clue what I was talking about. I got no where with him so I had no choice but had to disoute the charge with Chase bank.