Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Expert and professional services.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional services provided. I especially like that the installers offer suggestions, which I always accept. Overall I am very happy with the work the Geek Squad does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad makes it easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I have used them many times. They are professional, confident and know exactly what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Matt were very professional and answered.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully mounted my tv and connected all of the devices. They also configured all of the software on my television to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad Fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks (2) were knowledgeable, courteous, & most importantly, did exactly what we wanted in a minimal amount of time. In essence, a pleasurable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed so quick and the geek squad is so n

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure it connected in my internet and show me how to use the tv.good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was outstandng. Mounting the tv was done after having to make some changes from the way the old mount was done. They were very informative and kept the social distancing while working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does awesome job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad to mount 5 TV's in the last two years. We always request the same technician because he is knowledgeable about audio video components and does excellent work each time. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on concrete wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech that installed the TV was very professional and extremely skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was my installer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my T.V. He was very neat a d explainec every thing he was doing. Took his time with me to make sure l understood what he was doing. He gave me his cell number, so if l had any questions or prblems with my T.V. he said he would help me. Best Buy went out of there way to make sure l was happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I joined the Geek Tech club. Free installs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sanus mount was well made and went up easy and solid mounting with smooth action to angle or tilt. The Geek squad installed quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Install at a High Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert performance. Kind, courteous and technically savvy. Very high priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best service, highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was the best service I have ever received regarding my tv All work was done perfectly, quickly and they we’re respectful to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home delivery and installation. On time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wore protective footgear and masks, were friendly and professional, and cleaned up. My installation required install on a firewall with metal studs. The crew installed with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are golden!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and knowledgeable. I was confident that the installation would be correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JCADS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service was outstanding. The installation was a easy process. The company that came was J CADS Installation service and they was very professional and on time. Great choice best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount and soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, on time and very efficient. Also explained how the system works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I wanted to install the wires through my wall but the wall was not big enough. The installer explained everything and I understood. They did a great job installing my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived and mounted Tv on existing mount and made adjustments to get it to fit then connected to system and made sure itvworked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in, did their thing. took the packing trash with them. knew their stuff!

    I would recommend this to a friend