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Customer reviews

Rating 4.6 out of 5 stars with 38641 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 38,641 reviews
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my tv. It looks great!! I’m so god I didn’t have to try to figure out how to mount a tv over my fireplace. It wouldn’t have ended well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite, knowledgeable and fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who came to my house were Mike and Ian. They were very polite and pleasant. They knew what they were doing. The install was quick and Ian made sure I new how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected every connection correctly and quickly. And we're very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin arrived and went right to work. Very efficient and knew what he was doing. Explained options for the install. Then explained how to used TV, answering all my questions. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for sunny spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the first one so much we bought a 2nd. Our electrician bought the same model and so did my dad. Great clarity in locations with windows and lots of light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Installation: Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my TV Wall Mount was not only efficient but also quick. She took great care with my flat screen and truly wanted me to be happy with it's placement. She was proficient with the equipment and even applied updates to my TV AND reprogramed my remote so I only had to utilize one. After all was installed, she cleaned up beautifully. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98" T. V. Mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with instructions, well experienced and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall, quickly and safely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65 inch tv and connected it to all my devices. I am really pleased with there service and appreciate everything they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and quick. Did a wonderful job and cleaned up well. Would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service for our Samsung 82 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of coming and did a great job mounting our 82 inch TV. They explained everything thoroughly and we are very happy with our purchase and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GreekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation! Awesome service, they were helpful and ask me how I wanted my tv leveled. I’ll be using Greek squad for all my installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and no problem. Great service highly recommend..Go Geek your's and be happy like me. Had to buy a different mount which they had on hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount 77" OLED TV and install ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My project was to mount a 77" LG OLED CX TV to the wall and install two additional Klipsch ceiling speakers to upgrade to Dolby Atmos 5.1.4. I give installers Ronnie and Zack 5 of 5 stars for their professional service and their creative solution when they ran into obstacles inside the wall mounting my TV. I give my in home consultant Nate 3 stars. He was very knowledgeable and professional, but he did not tell me that running the wires for my TV through the wall was not included in the price. I provided the wire kit to the installers. Why would I mount a $3,000 TV to the wall and have exposed wires? After much discussion, the extra $50 fee was waived. I would definitely use their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the the two men that installed my tv. They were very professional and did an excellent job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very nice, knowledgeable and efficient. He measured and centered the tv perfectly. He cleaned the area afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective at Dodging Glare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of replacing my existing mount: then they adjusted the new TV so that glare was minimal from my windows and lamp. This mount can be tilted lower and higher and also tilts left - which cuts back drastically on window glare during the day. My lamp used to reflect onto my TV screen and no longer have that distraction. When others watch with me, they are able to enjoy with much less screen glare. I would recommend this mount for its abilities to dodge glare to a great extent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the tech support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my TV, mounted it, connected my devices, showed me how to use my remote, helped me get the color, brightness and sound I desired and even helped me with an old iPod I was having trouble with. (Not in their job description) : ) They were on time, very friendly, respectful and took care of everything I needed. It was worth the money to not have to worry about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and the mount are older models. The space Where I won’t the tv mounted was along side the window and in the corner of the room. So it turned into a job well done!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad unacceptable experience and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with my recent purchase of an 85 inch TV with a sound bar installation. The installation was a nightmare as the TV was crooked and the sound bar was not properly mounted nor the remote worked. The picture quality is great but the crooked installation ruins the viewing experience. The service quality is also subpar, after many holes drilled in my new walls and I expected better from geek Squad agents. Overall, the installation experience and mediocre customer service quality has left me feeling disappointed with my purchase.

    No, I would not recommend this to a friend