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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks! Thanks Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad home theater techs assigned were phenomenal! I can’t thank them enough for all their help! It was a setup and they were were extremely professional. They were precise with measurements, cord running and drilling. Sincerely appreciate them cleaning up all the dust after the cutting into the wood panel was required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were were very knowledgeable and professional in their work. Highly-qualified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were wonderful! Pleasant, professional, prompt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job, were on time and professional and flexible with my needs during the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall, quickly and safely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, we attempted to mount TV ourselves. The delivery truck swapped the 3 Insigna TV's for the 2 Samsung. Delivery 3RD property said Geek Squad would arrive soon to mount. They never arrived after swap. We are not mounting experts, therefore our attempt is to low. I had to figure out before guest arrived how to set up wi fi to new Eero. I spent 2 hours doing it while everyone who arriced was waiting on me not cool

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung The Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers listened to my request for television placement which left adequate space for our sound bar. Careful and thorough installation and setup of our new television was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! Geek Squad hung my tv and hid the wires behind the wall. No mess was left behind and I was ready to enjoy my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thwy were very friendly and awesome and gave us tips for future tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Vince were right on time and did an excellent job installing our tv mount and soundbar mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Totaltech is worth the money and pays for itself with only one installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys came in quickly. Set up a Safe work perimeter. Mask and booties cave quick set and informed me how to use the setup. Great quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazingly to mount my tv and were super fast and new whay they were doing!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they were professional and on time! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices. Most definitely will be using them again in the near future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75.5 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installment with Best Buy is always amazing. Use everywhere I go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro and Alex did an amazing job mounting my TV on the wall. Quick and efficient with no mess. Love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted my 65 inch tv in my living room which has cathedral ceiling. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and Competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy Geek Squad service to install my Frame TV. There were a few glitches relating to my walls (plaster) and some electrical placement. The technician bent over backwards to get my TV installed and i could not be more pleased. A great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great attitude both guys worked fast and efficiently

    I would recommend this to a friend