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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount for my mother who is 72. The geek squad guys showed up on time and she was thrilled with every aspect of their service. Geek squad is a great service when you need to make sure things go well for loved ones who live in another city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very professional and did everything possible to satisfy my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tv mounting service was amazing. I bought it to give myself piece of mind and am so happy I did. The 2 guys that showed up were polite and on time they were fast and amazing. I would recommend them to my mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have a tv mount and set-up. This is what the person on the phone when I made the appointment set it up as. We bought a large screen TV and had Geek Squad install and set it up 8 years ago. This recent appointment was needed to troubleshoot why we were not able to get our Prime, Netflix, or XBOX while we could get internet on our laptops and other items. Ramon and another gentleman from Geek Squad came out and got it all taken care of in about 30 minutes and also got us set up with Total Tech Support for all our electronics. We are very happy with them and their work ethic. We have been customers of Best buy for close to twenty years. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech and helper did a great job on the install and worked great together. Tech was very patient and explained “everything” throughout the process and worked through a minor problem while running cable through wall for tv. I would definitely recommend the service. Excellent work and even better customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was outstanding. They connected my devices and made sure I knew how to work everything. They were very polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadrocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep did a great job of listening to our needs/desires, as well as providing us with feedback. He was very professional, had a great sense of humor, and I appreciate all he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third time is the charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery tech kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my new tv and got it connected correctly, which required significant effort. Good going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation was so very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked to be a significant opportunity for injury if I tried to install this myself. Geek Squad saved me and made everything regarding my TV installation set up complete above and beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installers were knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were very good at what they do, they were in and out in record time great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians did a fantastic job doing my install. Everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV quickly and set up all that was needed. They did a wonderful job and were very nice to interact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did my install were great. Very fast, Very nice. Very professional. My TV was perfectly mounted. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable, showed on time, did their jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was awesome. They showed up on time and installed two wall mounts without any issues. one of the installs was into a brick wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reuben Herrera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up my tv and wall bracket. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went without a hitch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. Installer was informative and helpful setting up the new TV.

    I would recommend this to a friend